For retailers seeking fresh revenue streams, the next big play isn’t online: it’s in-store. As digital inventory becomes saturated and competition intensifies, forward-thinking players are expanding their retail media networks (RMNs) into the physical environment — where most purchases still happen — connecting digital and in-store touchpoints to influence shoppers at the exact moment of decision.

To better understand this shift, the Retail Media: In-Store Report 2025, authored by leading retail media expert Colin Lewis and produced in collaboration with Broadsign, examines how in-store channels are evolving, the commercial models shaping their growth, and the measurement advances helping to prove ROI.

The four takeaways below highlight some of the biggest insights from the report — from market momentum and technology adoption to omnichannel integration and the maturation of measurement. Together, they illustrate why in-store is poised to become the next frontier of retail media.

Key takeaways for retailers:

• In-store is the next growth frontier
• Screens and tech are redefining the store
• Omnichannel integration is key
• Campaign measurement and commercial models are maturing

Takeaway #1: In-store is the next growth frontier

While onsite and offsite channels still dominate retail media spend, in-store is fast emerging as the next growth driver. Globally, retail media is projected to reach $169.6 billion this year, surpassing TV ad revenue for the first time. Yet despite its relatively small share today, in-store retail media is on track to hit $1 billion by 2028 as retailers scale their digital capabilities and advertisers embrace the channel’s unique advantages.

Grocery chains may have pioneered the space, but they’re no longer alone. Today, other industries are developing their own retail media networks and using their physical presence to capitalize on this shift. With the right media capabilities and commercial strategy, the in-store opportunity stretches far beyond grocery to include sectors like petrol and convenience, shopping centres, hotels, and hospitality.

The appeal is clear: in-store combines mass reach in a high-attention environment with the ability to influence purchase decisions and drive real-time conversions at the shelf.

“In-store will begin to emerge as the new TV — a mass-reach advertising vehicle ideal for brands. Digital surfaces deliver what brands want and what linear TV has lost: fast reach, high attentiveness, younger audiences, and cultural relevance.”
— Andrew Lipsman, Media Ads and Commerce, Retail Media: In-Store Report 2025

For retailers, that makes in-store an invaluable extension of their RMN. By monetizing previously untapped foot traffic, they can unlock new revenue streams while strengthening omnichannel shopper engagement.

READ ALSO: Why in-store media is essential for forward-thinking retail media strategies

Takeaway #2: Screens and tech are redefining the store

At the heart of in-store retail media are digital screens — from large-format video walls to shelf-edge screens and point-of-purchase (POP) displays — delivering dynamic, data-driven campaigns right at the point of decision. These screens can adapt content based on time of day, weather, or even local shopping behaviours, helping brands capture attention and influence basket size in real time. 

But screens are just the start. Retailers are experimenting with other technologies that add depth and interactivity to the shopper journey, including:

• Smart carts equipped with built-in displays
• QR codes that connect signage, demos, or packaging to digital content, loyalty apps, or online campaigns
• Interactive kiosks for product lookups, recipe ideas, or coupon printing
• AI-powered shelves that trigger promotions when stock runs low
• AR-enabled mirrors for virtual try-ons
• Bluetooth beacons that send personalized offers to shoppers’ phones

Traditional formats will also continue to play a role. Print signage, product sampling, and in-store audio remain effective ways to reach shoppers, but they’re being reimagined with digital elements layered in. For example, dynamic QR codes on posters, demo carts, or packaging can link to apps, loyalty perks, or campaign landing pages — turning otherwise static interactions into measurable, omnichannel experiences.

Leading retailers are already proving what’s possible. Tesco’s “Scan as You Shop” handheld devices double as ad platforms powered by loyalty data. Meanwhile, Walmart is ramping up in-store advertising through its 170,000 digital screens, store-wide radio network, and new weekend sampling stations. Advertisers can pair demo tables with QR codes that drive shoppers to online options, recipes, or seasonal content, while bundling campaigns across screens, audio, and physical activations to maximize the impact at the point of sale.

Together, these innovations are transforming physical stores into full-fledged digital media environments — and giving retailers a scalable foundation to grow their retail media networks beyond the confines of ecommerce.

READ ALSO: How to use digital signage to enhance the in-person shopping experience: Best practices & revenue-driving tips

Takeaway #3: Omnichannel integration is key

In-store media doesn’t exist in a vacuum — its real power comes when it’s connected with onsite and offsite channels as part of a seamlessly integrated RMN. When campaigns carry through from a retailer’s website or app into the physical store, brands can maintain consistent messaging and attribution across the full shopper journey, from brand awareness to purchase conversion.

In-store plays a role at every stage of the funnel:

• Awareness: Strategically placed signage, displays, and demos act as discovery tools, especially for impulse or unplanned purchases. 
• Consideration: Interactive kiosks and QR codes surface reviews, ratings, and tutorials to help customers evaluate products. 
• Conversion: Digital displays, shelf talkers, and personalized mobile app push notifications can close the deal by offering time-sensitive promotions, bundling offers, or reminders of loyalty benefits. 

Strategic integration makes these moments even more powerful. As consumers move fluidly between online browsing, mobile researching, and physical shopping, in-store media becomes a central node for narrative and experiential cohesion:

• On-site integration: Link in-store media to shopper data from ecommerce sites, apps, and loyalty programs to bridge physical and digital experiences. Integration can also flow the other way, extending in-store inventory visibility into online ads — surfacing an “Available now in your local store!” message when browsing online — or using digital receipts to deliver post-purchase content, cross-sells, and offers.
• Offsite integration: Connect in-store campaigns with offsite media like social, search, and CTV to drive store visits and purchases. Geotargeted programmatic ads can be timed with in-store launches, while influencer content and localized social ads guide shoppers into physical stores.

Real-world examples show how this works in practice. Tesco has piloted dynamic shelf-edge screens that adjust pricing and promotions in real time based on stock levels, time of day, or shopper profile. And Sephora has reimagined the beauty aisle with digital touchpoints that bring product reviews and tutorials into the store, most notably through its “Store of the Future” pilots in Asia, which blend interactive displays with personalized consultations to create a seamless digital-physical shopping experience.

READ ALSO: How to integrate in-store digital signage into your retail media network

Takeaway #4: Campaign measurement and commercial models are maturing

As retail media matures, advertisers expect the same accountability they’re used to from digital channels. It’s no longer enough to simply sell screen space — brands want evidence that in-store activations drive measurable results. For retailers, delivering credible, transparent measurement is essential to building trust and attracting repeat ad spend.

Industry-wide standards are starting to take shape. To bring more consistency and instill brands with greater confidence in directing marketing spend toward in-store campaigns, the Interactive Advertising Bureau (IAB) has introduced a set of standards that aim to provide unified definitions, measurement guidelines, and best practices for in-store retail media. While full standardization is still a work in progress, retailers don’t have to wait to start building credibility with advertisers.

While in-store retail media measurement is still developing, many best practices build on established digital out-of-home (DOOH) approaches. For a deeper dive into methodologies, see our guides on DOOH metrics, ROI measurement, and attribution.

At the same time, commercial models are evolving to meet different advertiser and campaign needs. In-store retail media is borrowing from digital and out-of-home playbooks but adapting them for the physical retail environment, where placements span digital screens, audio systems, shelf displays, and experiential zones. 

The choice of model shapes not only ROI for brands but also how retailers monetize their networks and structure long-term growth, with several common approaches taking shape:

• CPM (cost per thousand impressions): Mirrors digital buying habits and works well for digital screens and audio, but relies on accurate impression tracking.
• Tenancy or fixed placement: Predictable pricing for high-traffic placements or seasonal pushes, though less performance-driven.
• Hybrid approaches: Blend fixed fees with added value like co-marketing, shopper insights, or data access.
• Performance-based models: Tie costs directly to outcomes such as sales lift, with risk and reward shared between retailer and brand.
• Sponsorships and experiential packages: High-impact brand-building plays, often tied to events or seasonal themes.

Each model suits different situations: new entrants may lean on performance-based or fixed-fee options to minimize risk, established CPGs often prefer tenancy or CPM for reliable visibility at scale, and premium or lifestyle brands may invest in sponsorships to build emotional resonance. However, the broader trend across the industry is toward hybrid models that pair fixed costs with measurable outcomes, supported by richer data and more sophisticated retail media networks.

READ ALSO: Turn your in-store screens into revenue machines: How to monetize data through retail digital signage

Start building your in-store retail media strategy

In-store retail media may have trailed online in the past, but it’s catching up fast. With shoppers’ attention at its peak inside stores and new technologies making campaigns more measurable and scalable, the channel has quickly shifted from underutilized to essential. Put simply, if you haven’t invested in in-store solutions yet, you’re already falling behind.

For retailers, it’s a chance to unlock stronger RMN revenue growth while deepening omnichannel engagement. For brands, it’s an opportunity to reach consumers at the exact moment of purchase. And for the industry at large, it’s a sign that the future of retail media won’t just be online — it will be in-store.

Want to dive deeper? Explore the full Retail Media In-Store Report 2025 or check out Broadsign’s resources on building a scalable in-store retail media network that can support long-term growth.

In-store retail media is moving beyond screens.

At Mumbrella’s REmade event in Australia this month, Broadsign joined JB Hi-Fi, a leading Australian consumer electronics retailer, Retail Media Works, a retail media consultancy, and Criteo, a global commerce media company, on stage to unpack what it takes to build a retail media network that connects the physical store with the wider shopper journey.

With more than 200 stores forming its retail media network, JB Hi-Fi is taking a distinctly “hyperphysical” approach, exploring how its stores can create value for shoppers, suppliers and advertisers while staying true to the experience that makes the retailer unique.

The conversation offered a look at where in-store retail media is heading, and more importantly, what retailers need to consider as they build and grow their networks.

Start with the shopper

For JB Hi-Fi, retail media starts with the store itself. Scott Browning, General Manager, Strategy & Insights at JB Hi-Fi, spoke about the role the physical store has always played in the brand and the importance of keeping the customer experience at the centre of its retail media strategy.

“The store has always been the face of the brand. The website is actually the hidden face of the brand because you actually don’t see it in the real world until you arrive.”

That perspective is central to how JB Hi-Fi approaches retail media. The opportunity isn’t simply to add advertising to an existing retail environment. It is to understand how media can work within that environment in a way that feels natural to the shopper and stays true to the brand. 

As Scott put it: “The way in which we position our brand, the way in which JB Hi-Fi is famous for what it does, we have to make sure that authenticity still comes through.”

That means thinking about the store as more than a collection of screens. It is a physical environment with its own customer journey, context and moments where media can add value. For JB Hi-Fi, retail media needs to build on that experience, not compete with it.

The screen is only the starting point

One of the key themes from the discussion was that creating an in-store media network requires more than installing digital screens. As Ben Allman, VP Platform Sales at Broadsign, explained, the physical screen itself doesn’t necessarily need to change. What changes is what happens behind it.

For a retailer operating hundreds of stores, that means having the infrastructure to manage inventory, campaigns, priorities and reporting across the network, while also being able to tailor content and campaigns to different locations and audiences. All while supporting the day-to-day needs of the retail business.

For JB Hi-Fi, the Broadsign Platform provides the technology to manage its in-store media environment across more than 200 stores. This allows the retailer to build on its existing digital footprint and bring those screens into a broader retail media network, rather than treating retail media as a completely separate business.

Measurement is key to making in-store a media channel

Another major theme of the conversation was measurement. As in-store media continues to grow, retailers need to give advertisers greater visibility into what they’re buying and how their campaigns deliver. That means bringing more accountability and measurability that advertisers expect from other media channels into the physical store.

The panel discussed the opportunity to make the store increasingly behave like a digital environment from a measurement perspective, while recognizing that measuring physical environments comes with its own considerations.

For JB Hi-Fi, this is part of building a network that can offer meaningful value to suppliers and advertisers while creating a better understanding of how media performs within the shopping environment.

Retail media goes beyond digital screens

The conversation also expanded beyond digital signage. Static placements, physical store assets, sponsored search, online channels and off-site media can all play a role in the broader retail media ecosystem.

That creates an important opportunity for retailers: rather than defining their media network around a particular format, they can think about how different touchpoints work together across the shopper journey.

For JB Hi-Fi, its physical footprint is a significant part of that opportunity. The store can work alongside digital channels to create a more connected experience for shoppers and more opportunities for brands to engage them.

Build, test and learn

Perhaps one of the most practical takeaways from the discussion was that retail media networks don’t need to be built perfectly from day one.

The panel spoke about the importance of testing, learning what works in the physical environment and evolving the offering based on shopper and advertiser needs. That mindset is particularly important as retailers continue to establish what in-store retail media looks like within their own businesses. Every store environment is different, and the most effective approach needs to reflect the retailer, its shoppers and its commercial model.

JB Hi-Fi’s approach is a strong example of this in action: taking an established physical network and building the media capabilities around it, while continuing to learn and evolve.

Looking ahead to the next phase of in-store retail media

The conversation at REmade made one thing clear: the future of retail media isn’t about choosing between physical and digital. It’s about connecting the two.

JB Hi-Fi is showing what that can look like in practice by bringing its physical stores into a broader retail media strategy, while keeping the shopper experience at the centre.

For Broadsign, we’re proud to support that journey by providing the technology infrastructure behind JB Hi-Fi’s in-store network and helping bring its vision for retail media to life across its stores.

Interested in turning your in-store environment into a measurable media channel? Connect with our team to see how Broadsign helps retailers grow their in-store media networks while keeping the shopper experience front and centre.