Product News | October 11, 2021

How digital restaurant signage can serve up better content and experiences for diners

In 1955, restaurants represented approximately 25% of US spending on food. By 2019, that number had risen to 51%.

Why? Explanations vary, but it seems to be partly convenience, partly the fun of dining out. There’s also the greater access afforded by food delivery services from foodora, Uber, DoorDash, and many others. It also helps that the range of options today hits a huge variety of price points and dietary options.

Appealing to such a diversity of preferences means the “restaurant industry” represents enormous variety, many unique approaches taken to meet customer demand. What unites all players in the space is a need to communicate effectively with diners and establish the atmosphere they are looking for.

Here’s how digital signage makes that easier.

Sell more (and smarter) with dynamic digital menus

The old way of using static menus has quickly been overtaken, at least by most major players in the QSR and fast casual spaces, by digital menu boards. Brighter, with more vivid color, and capable of displaying moving imagery, digital menus are more attractive on a visceral level. The research bears that out, with a study by Ocean Outdoor finding that moving content on signage is 2.5 times as effective at driving an emotional reaction as static content.

A man standing at a counter. Digital menu boards hang overhead — The enhanced visuals of digital menu boards are more effective at selling to diners

This improvement is just the baseline, though. With intelligent software powering menu displays, it’s possible to add dynamism and automation for better sales and a more fluid customer experience.

Sell upgrades and combos with flashier advertising

It’s easier to sell more to an existing customer than to sell to a new customer, so doing a good job of upselling is a key task restaurants should take on. With digital menu boards, it’s easy to create animated videos that showcase different combos or upsell options and demonstrate the value that they offer.

Highlight the day’s deals for a little extra enticement

Special time-limited products are a big draw (#szechuansauce, anyone?) and there’s no better way to draw attention to special menu items than to give them prominent placement on a bright, beautiful display.

Automatically stop promoting items that have sold out

It’s bad enough when regular menu items sell out, but when time-limited specials with cult followings and fever-pitch excitement sell out, you can have something of a PR crisis on your hands (#szechuansauce, anyone?)

Modern digital menu solutions can integrate the digital menu system with point-of-sale software to track the status of items being sold and remove sold-out foods from being displayed on menus. It’s a way to help manage guest expectations and prevent disappointment from spiralling into a newsworthy story.

Put your guests in control with touchscreens

Digital screens aren’t just a passive medium through which to deliver menus and other content, or at least they don’t have to be. Interactive displays have made major inroads in the restaurant industry in the past several years, and in multiple different forms.

The McDonald’s touchscreen kiosks are a prominent example, and have boosted sales from 3-9 % in many of the regions in which they have been deployed, but they aren’t the only example. Many sushi restaurants, for instance, handle ordering with screens installed or otherwise attached to tables. Information screens in all manner of restaurants, meanwhile, can be used to provide a more self-directed and informative avenue toward discovering more detailed ingredient lists or allergen warnings.

A man at a McDonald's self-serve touchscreen — Interactive displays have helped McDonald’s boost sales in many regions

Best of all, when touch screens are not in use, they can also be used to deliver informational or promotional content to people who are in the vicinity, just like regular screens do.

Deliver informative or attractive content to your customers

Digital displays can be used for purposes other than just menus and advertising. Audiences in many restaurants appreciate having ambient content to accompany their coffee, lunch, or after work meal.

For QSRs, coffee shops, and other casual locales, things like news headlines, weather, and general diversions are likely to grab guests’ attention and entertain them for the duration of their stay. For sports pubs, screens could be used to run interesting stats or trivia about teams playing in that day’s game. But even more upscale environments can make use of digital signage. Digital signage can be used to display modern artwork that creates a unique ambiance and provokes conversation among patrons.

Example: While this media wall is not from a restaurant, it provides a striking demonstration of the artistic potential offered by digital signage.

It’s worth noting that this content and the screens it appears on can all be run through the same digital signage platform as any other menu boards, advertising displays, or interactive screens on your network.

Use screens to flaunt your cred and get social

Restaurant-goers are highly self-directed nowadays, with many spending a fair amount of time researching their options before ever setting foot in the door. According to Trip Advisor’s “Influences on Diner Decision-making” report, about 94% of US diners claim to be influenced by reviews when going to a restaurant, with ratings websites like Trip Advisor, Yelp, Google Maps. and others taking the top spot for most influential.

Achieving a great rating takes hard work, a good product, dedication to customer service, and a bit of luck. If you’re proud of your score on one or more of these services, why not put them up for all to see inside of your restaurant? It’s a little extra proof that your establishment has become a destination to return to for continued enjoyment.

As a bonus, the reviews can be accompanied by appeals to diners inside of the restaurant to take the time to leave their own reviews – a good way to keep growing your online influence.

It bears mentioning, too, that social media posts about your brand can do a lot of good inside of your establishment, not just inside of an app. It’s like unleashing an endless team of great amateur photographers to bring your menu to life. Showcase selected posts tagged at your restaurant, or that display a particular hashtag, and you can create a sense of community while simultaneously marketing your offerings more creatively and compellingly than you likely could otherwise.

A woman photographing her food with a smartphone. She's going to make a social media post about her experience in the restaurant she's eating in — Digital signage can be a great prompt to get people to write reviews or create social media posts about your restaurant

Show off your loyalty program to bring more customers in

Loyalty programs are good for business. According to research by Bond Brand, 70% of loyalty program members say that the program makes them more likely to recommend the brand to others. About 77% say that the program makes it more likely for them to do business with the brand, and 63% say that they plan their spending around loyalty program benefits.

With digital displays inside of a restaurant, the brand can easily promote the steps necessary to achieve membership, or advertise special promotions uniquely available to members. Taking this a step further, with displays that can be interacted with through touch, NFC, or QR codes, is another good way to boost engagement with your guests and create more tailored, memorable experiences.

Do you want to drove more profits and create better restaurant experiences?

Get your free Broadsign demo to see how digital signage can help!

Product News | October 11, 2021

Cinema advertising is back. Here’s why it’s more valuable than ever

Moviegoers seated in a cinema watching a film on a large theatre screen.

If you’ve been following the box office lately, you’ve probably noticed that movie theatres are packed again. Cinema is on track for its strongest year since before the pandemic, fueled by a steady stream of blockbuster releases and renewed demand for premium movie-going experiences.

Christopher Nolan’s The Odyssey is the latest example, generating more than $264 million globally during its opening weekend. More than half of its domestic box office revenue came from premium large format theatres, while IMAX alone generated over $51 million worldwide. And The Odyssey is just one of many films driving cinema’s resurgence. This year’s strong lineup of releases, including The Mandalorian and Grogu, Toy Story 5, Project Hail Mary, and The Super Mario Galaxy Movie, is bringing audiences back to theatres and keeping the momentum going.

The numbers reinforce the trend. Cinema attendance has reached 154 million tickets sold across the U.S. and Canada this year, up nearly 16% over 2025. Domestic box office revenue is also running 23% ahead of last year and is on pace to surpass $10 billion for the first time since 2019.

For advertisers, the resurgence represents more than a box office success story. It signals the return of a premium, high-attention environment where brands can reach large, engaged audiences at scale—and, thanks to programmatic buying, more easily integrate cinema into modern omnichannel campaigns.

Today’s cinema experience extends beyond the big screen

Many cinemas now offer luxury seating, expanded dining options, full-service bars, and upgraded lobby spaces, encouraging visitors to arrive early and stay longer. Reserved seating has also shifted more of the experience outside the auditorium, giving audiences additional time to browse concessions, socialize, and engage with digital screens before the movie begins.

For advertisers, that means more opportunities to connect with moviegoers beyond the big screen. According to the Fortune Business Insights Movie Theater Market Report, multiplexes account for 72.94% of the global cinema market. Because these large-format theatres are typically located in regional shopping malls and lifestyle centres, brands can extend their campaigns beyond the auditorium and engage consumers throughout high-traffic retail environments.

Cinema advertising opportunities

From arrival to concessions to the auditorium, advertisers can engage audiences through multiple formats that work together across the cinema journey.

Lobby and digital displays reach moviegoers as they arrive and move throughout the theatre. Digital posters, 6-sheets, video walls, and foyer screens capture attention while audiences wait, browse concessions, and socialize before the film.

On-screen pre-show advertising remains the flagship format. Played on the main screen before the feature begins, these ads deliver full-screen, distraction-free attention with no skipping or muting. Many cinema networks now make this premium inventory available through programmatic DOOH platforms.

Experiential activations take engagement even further through branded installations, concession takeovers, standees, product sampling, and other interactive experiences that connect brands with audiences in memorable ways.

Megaplex Entertainment movie theatre screen in Utah, USA

Premium audiences with undivided attention

In an era of endless scrolling and shrinking attention spans, cinema offers something increasingly rare: an audience that’s fully engaged. Moviegoers aren’t skipping ads, checking notifications, or flipping between channels—they’ve chosen to be there. Combined with large-format screens, immersive audio, and a distraction-free environment, that level of attention helps brands create stronger ad recall and deeper emotional connections than many traditional TV or mobile formats.

Beyond attention, moviegoers also represent a highly valuable audience. They tend to skew younger, more affluent, and more likely to spend on entertainment and experiences. Gen Z continues to lead attendance, with 87% having attended a movie in the past year and 41% going six or more times. For advertisers looking to reach younger consumers beyond increasingly crowded digital channels, cinema offers a rare combination of premium audiences and premium attention.

Cinema belongs in the modern media mix

Cinema’s resurgence is happening alongside a broader shift in the OOH industry. Advertisers are investing more heavily in digital, screen-based environments that deliver the flexibility, measurability, and automation expected from today’s media channels. According to the OAAA’s Q1 report, digital OOH now accounts for 36% of all OOH revenue, while digital place-based media grew 17% year over year—making premium environments like cinemas an increasingly important part of the media mix.

As more theatre inventory becomes available through pDOOH, cinema is no longer a standalone buy. Advertisers can activate campaigns alongside roadside DOOH, retail media, transit, display, CTV, and mobile using the same buying workflows, with unified reporting, attribution, and cross-channel measurement.

That opens up new possibilities for campaign planning. Rather than relying solely on a pre-show ad, advertisers can connect with audiences throughout the theatre experience—from digital screens in parking areas and lobbies to concession spaces and the auditorium—creating a more cohesive brand experience across multiple touchpoints.

Through Broadsign’s Place Exchange SSP, advertisers can access the largest movie theatre network in the U.S., reaching more than 65,900 screens and 1.6 billion four-week impressions. Whether extending an existing DOOH campaign or building a broader omnichannel strategy, cinema is now easier to access, easier to measure, and better connected to the rest of the media plan than ever before.

Month: November 2019