Product News | October 11, 2021

Retail media networks 101: What they are & why they matter

Imagine you’re a brand looking to engage shoppers at the exact moment they’re considering a purchase — or a retailer eager to turn first-party shopper data into new revenue streams. Retail media networks (RMNs) make both possible.

So, what is an RMN exactly? A retail media network is an advertising platform that allows retailers to sell ad space across their owned media channels — both onsite, offsite, and in-store — to brands looking to reach high-intent shoppers. This includes everything from sponsored search ads on retailer websites and apps to in-store digital displays and point-of-sale promotions. By leveraging first-party data, retailers can provide precise targeting while unlocking new monetization opportunities. And brands gain a highly effective way to reach shoppers at the point of purchase with relevant, data-driven ads.

In this article, we’ll break down what retail media is, how retail media networks work, and why they matter for both retailers and advertisers.

Jump to:

What is retail media? Understanding the bigger picture

While retail media and retail media networks (RMNs) are closely related, they aren’t the same thing. 

Retail media = any advertising within a retailer’s ecosystem.

This includes in-store advertising methods like digital signage, in-store radio, and point-of-sale promotions, as well as online strategies such as sponsored product listings and display ads on retailer websites and apps.

Retail media networks (RMNs) = the monetization platform behind retail media.

A retail media network is the formal system that allows retailers to sell ad space to brands. RMNs provide the infrastructure, data, and ad inventory that make retail media possible.

Retail media vs. commerce media

Retail media is also part of a larger digital advertising movement known as commerce media. While retail media focuses on advertising within a retailer’s ecosystem, commerce media extends that approach across the entire digital commerce landscape.

📌 Why this matters:

Commerce media connects the full shopper journey — allowing brands to reach consumers before, during, and after their purchases. As the retail media space evolves, many retailers are expanding their offerings to become full commerce media platforms, helping brands engage with shoppers across multiple digital environments.

Retailers are expanding across digital environments

Why retail media networks matter (Key benefits for retailers & advertisers)

Retail media networks are changing how brands and retailers connect with shoppers, creating highly targeted, data-driven advertising opportunities at the point of purchase. As brands shift more of their ad spend to retail media — with global retail media ad spend projected to surpass US$177 billion in 2025 — RMNs are emerging as one of the fastest-growing segments in digital advertising.

This rapid growth is reshaping the relationship between retailers and advertisers, offering new ways to leverage privacy-compliant data, optimize ad reach, and influence purchasing decisions in real-time. Here’s why RMNs are becoming a must-have strategy for both in 2025:

For retailers: A win-win opportunity

Retail media isn’t just about ads — it’s about smarter, more profitable retail. Here’s how retailers benefit:

  • Enhanced customer experience: Retail media doesn’t just benefit retailers and advertisers — it also improves the shopping journey for customers. Personalized promotions and targeted messaging shown on in-store displays help enhance the in-store retail experience, while well-placed online ads make it easier for shoppers to discover relevant products, access timely deals, and enjoy a more seamless path to purchase across both digital and physical retail environments.
  • Increased basket sizes: Well-timed messaging can influence last-minute purchasing decisions, prompting shoppers to add more to their carts. Strategically placed product promotions near checkout highlight relevant add-ons, limited-time offers, and value packs that might have otherwise gone unnoticed. By seamlessly integrating these prompts into the shopping journey, retailers can increase average order value and maximize sales opportunities.
  • New revenue streams: By selling ad space across their websites, apps, and in-store digital displays, retailers can generate high-margin advertising revenue — between 70% and 90%, according to BCG — alongside traditional product sales. Insights gleaned from their first-party shopper data make these (and any off-site) ad placements even more valuable, enabling brands to reach highly targeted audiences in a privacy-compliant way. As brands shift more ad spend to retail media, retailers that capitalize on this demand can drive significant new revenue while strengthening partnerships with advertisers.

READ ALSO: Learn how to influence add-to-cart moments with an in-store digital media channel, featuring strategies and key takeaways from our live webinar.

For brands: Reaching shoppers at the right moment

For advertisers, RMNs offer something digital ads often struggle with: direct access to ready-to-buy consumers. This allows brands to benefit from:

  • Higher purchase intent: Ads appear when shoppers are actively looking for products, making them more effective and increasing the likelihood of conversion.
  • Precision targeting with first-party data: RMNs provide privacy-compliant insights, helping brands serve more relevant ads and refine their audience strategies. 
  • Measurable ad performance: Unlike traditional ads, RMNs offer closed-loop measurement, so brands can track sales directly linked to their campaigns. 

READ ALSO: Get a better understanding of why in-store signage advertising belongs in every brand’s retail media strategy

As RMNs continue to grow, they’re proving to be a must-have for both retailers and brands looking to maximize revenue, improve customer engagement, and drive measurable results.

In-store advertising turns shopping into memorable experiences

How RMNs work: Key players & their roles (RMN ecosystem)

Retail media networks don’t operate in a vacuum. They rely on a collaborative ecosystem of key stakeholders — all working together to deliver relevant, data-driven advertising that benefits everyone involved. Here’s a quick overview of who’s involved and how RMN advertising works:

  • Retailers create and manage the RMN, selling ad space across their digital and physical stores.
  • Brands and advertisers purchase these placements to promote their products to high-intent shoppers at key moments in their purchase journey.
  • Technology providers enable automation, measurement, and optimization to ensure seamless ad delivery and performance tracking via retail media platforms, ensuring ads reach the right audience at the right time.

Retail media ad formats & real-world examples

As RMNs grow, brands have more opportunities to connect with high-intent shoppers at key moments. Whether through in-store digital displays, sponsored search ads, or off-site campaigns, retail media offers targeted, data-driven advertising that enhances the shopping experience while driving measurable results.

Types of retail media advertising

Retail media comes in a variety of ad formats, depending on where shoppers interact with the brand:

1. Digital retail media (on-site advertising)

Retailers monetize their websites and apps much like traditional publishers, offering brands premium ad placements where shoppers actively search and browse.

Key digital retail media formats include:

  • Sponsored search ads: Paid placements that appear when shoppers search for products.
  • Display ads: Banner ads on a retailer’s website or app, either promoting their own products or paid for by external brands.
  • Video ads: Short ads featured on product pages, retailer apps, or even live-streamed shopping events.
2. Off-site retail media (beyond retailer ecosystems)

Retailers extend ad reach beyond their owned properties, placing brand ads across third-party websites, social media, and programmatic networks — all powered by first-party shopper data.

Off-site retail media formats typically include:

  • Social media & programmatic advertising: Retailers use shopper data to target ads on platforms like Instagram and YouTube.
  • Retailer-driven display/video ads: Placed on external websites and apps but still leveraging retailer data.

For example, Target’s retail media network, Roundel, leverages the big-box retailer’s first-party shopper data to deliver highly targeted ads beyond Target’s owned properties. Brands can reach Target shoppers across third-party websites, social media, and programmatic networks, keeping engagement strong and driving traffic back to Target’s stores and digital channels.

📌 Key distinction from commerce media:

Off-site retail media is controlled and sold by a retailer — even though the ad appears elsewhere. Commerce media, on the other hand, is broader, allowing brands to use retailer data but not necessarily purchasing the ad space from the retailer itself.

3. In-store retail media

Forward-thinking retailers are transforming their physical stores into dynamic ad environments, giving brands the chance to engage shoppers and influence purchasing decisions at key moments in the buying journey. 

Common in-store retail media formats include:

Walmart’s in-store advertising solutions help brands stay top-of-mind by engaging shoppers at key moments in their journey. With a nationwide network of in-store TV screens, targeted self-checkout ads, and in-store audio placements, advertisers can seamlessly capture attention and drive influence where purchase decisions happen.

By integrating a strategic mix of retail media formats into their RMN, retailers can maximize advertising revenue while enhancing the customer shopping experience — whether online, in-store, or beyond. At the same time, brands gain valuable opportunities to stay top of mind and influence shoppers at key moments, from discovery to checkout.

READ ALSO: Learn how in-store and online retail media shape consumer shopping behavior and why multi-brand retailers can’t afford to overlook in-store digital marketing networks.

In-store retail media advertising can promote special offers to boost sales

As RMNs evolve, proven out-of-home (OOH) strategies like audience targeting, engagement, and measurement are driving the future of retail media — particularly through retail digital signage solutions that enhance in-store engagement and ad impact.

By integrating these solutions into a broader RMN strategy, retailers can unlock new revenue streams, enhance the shopping journey, and maximize the value of their first-party data. At the same time, brands gain a powerful way to connect with high-intent shoppers at the point of purchase. From sponsored search and display ads to in-store digital activations, retail media offers a highly targeted and measurable advertising channel that’s only continuing to grow.

Want to make the most of your retail media strategy?

Explore our latest RMN insights and best practices for building, scaling, and maximizing the impact of a retail media network — whether you’re a retailer monetizing your media assets or a brand investing in RMNs. 

Product News | October 11, 2021

How to boost your back-to-school campaigns with OOH advertising

Back-to-school season isn’t just about new notebooks and sneakers—it’s one of the biggest retail moments of the year. In fact, next to Black Friday, it’s the second-busiest shopping event, with sales expected to reach $84.5 billion in 2025. It’s a key moment for brands to drive both in-store and online traffic.

According to the National Retail Federation, 67% of back-to-school shoppers had already started shopping by early July, up from 55% last year and the highest early start since the NRF began tracking it in 2018. The early start is partly driven by economic concerns: 51% of families say they’re shopping earlier this year to avoid potential price increases due to tariffs or inflation.

With shoppers active early but still open to influence, this season presents a key opportunity for advertisers to stay top of mind throughout the entire purchase journey. DOOH advertising helps brands do just that—reaching shoppers in real time with contextually relevant messages near retail locations, on transit routes, and in everyday environments where purchase decisions happen.

With families actively hunting for value and wrapping up their shopping lists, DOOH offers a smart, scalable way to connect with them. Here’s how to maximize your back-to-school campaigns this season.

Strategies for effective back-to-school OOH advertising

Targeted ad placements

Location matters—and when it comes to driving real-world action, proximity pays off. According to the OAAA, 30% of consumers have recently noticed OOH ads providing directions to a business. Of those, 51% visited the business, and 93% made a purchase, highlighting the power of timely, well-placed messaging to convert attention into action.

With 62% of back-to-school shoppers planning to visit two or more physical stores this season, strategic DOOH placements offer a direct way to influence purchase decisions in real time. By meeting consumers where they live, move, and shop—on commutes, in stores, and during everyday errands—advertisers can stay top of mind throughout the entire path to purchase.

  • Urban panels and transit stations reach students, teachers, and parents as they navigate city streets or commute to school and work—making them ideal for building awareness early in the shopping cycle.
  • In-mall screens and big-box retail placements reach consumers at the point of decision, when new clothes, school supplies, and electronics are already top of mind. These locations offer both high dwell time and strong purchase intent.
  • Grocery stores and pharmacies are high-frequency stops for families throughout the season. Placing DOOH ads in these environments helps reinforce messaging around snacks, lunch prep, personal care, and other everyday essentials.
  • Near college campuses, DOOH campaigns can engage students and educators gearing up for the semester, with messaging focused on dorm furnishings, laptops, and classroom supplies.
Tesco’s back-to-school campaign via Clear Channel UK.

Contextual, relevant messaging

Crafting timely and relevant messages for your OOH ads can significantly enhance their impact—especially as inflation continues to influence how households prioritize their spending. According to the National Retail Federation, nearly half of back-to-school shoppers are delaying purchases to wait for better deals, making context-aware messaging more valuable than ever.

DOOH ads tailored to contextual settings or time-specific discounts can help capture a shopper’s attention and inspire action—whether it’s a limited-time offer near a big-box store or a reminder to stock up on supplies during the afternoon commute. You can take that agility even further by incorporating dynamic creative, allowing your messaging to automatically adapt based on real-time conditions.

Thanks to continued advancements in programmatic digital out-of-home (pDOOH), triggering dynamic ads is easier than ever. Advertisers can activate creative based on factors like weather, traffic conditions, time of day, special offers, or even nearby events. In some cases, ads can even be triggered by inventory status, such as displaying promotional discounts when a store has an overstock of merchandise.

Timing is key—schedule ads during the moments your audience is most likely to engage, like morning and afternoon commute windows, weekend shopping rushes, or after-work errand hours, to ensure your message reaches consumers when it matters most.

H&M promotes the back-to-school season during commuting hours via JCDecaux.

Amplifying digital reach with OOH

OOH advertising is not just about physical presence; it can also drive digital engagement. According to data from The Harris Poll and OAAA, 74% of mobile device users reported taking action on their mobile devices following recent exposure to DOOH ads, with actions ranging from online searches about advertisers to direct visits to advertiser websites and social media platforms. 

Integrating QR codes or short URLs into OOH ads can encourage viewers to visit an online store or follow or engage with a brand on social media to access a promo code for B2S shopping. Social media contests or giveaways with a B2S theme promoted on OOH creative can further drive engagement and increase a brand’s following.

Interested in getting started with DOOH this back-to-school shopping season?

The back-to-school season is a prime time for brands to connect with consumers and boost sales. Incorporating OOH into your marketing strategy is a strategic way to reach parents, students, and teachers where they’re at, increasing brand awareness and prompting them to take action. 

Explore curated audiences in our Retail package here!

Product News | October 11, 2021

Want to scale in-store digital signage the smart way? These costly missteps could undermine long-term growth

As retailers race to meet brand demand and tap into new revenue streams, many are rapidly rolling out digital signage as part of their broader retail media networks (RMNs). But in the rush to scale, it’s easy to make early decisions that quietly erode long-term flexibility, visibility, and control.

The way you structure your network — from how screens are managed to how content is delivered and measured — directly impacts your ability to scale effectively. And when speed is prioritized over strategy, foundational cracks often surface just as brand expectations are rising.

Whether you’re installing your first in-store screens or integrating an existing network into a broader retail media strategy, your setup should serve your business, your partners, and your shoppers without compromise. That’s where Broadsign’s new eBook, Owning Your In-Store Activation: A Playbook for Scaling In-Store Digital Signage Networks, comes in: a guide to scaling smart, staying in control, and building for the long term.

The following insights — pulled directly from the playbook — spotlight three of retailers’ most common missteps when scaling in-store media. Avoiding them early can help you protect long-term flexibility, unlock greater value, and stay in control as your network grows.

Why in-store, why now?

Retail media is one of the fastest-growing channels in advertising — and the physical store is its most underleveraged asset. While ecommerce has historically commanded retail media budgets, over 80% of U.S. retail sales still happen in-store. That’s a massive opportunity to engage shoppers at the point of purchase.

That momentum is building fast:

To capture that value, more retailers are turning to digital signage. With screens, contextual triggers, and access to first-party customer data, they can now deliver targeted, measurable campaigns right where buying decisions are made. From dynamic digital displays to mobile integrations and real-time content delivery, in-store environments are becoming high-impact media assets.

But unlocking that value — and making it work to your advantage — takes more than tech. It takes a strategy that puts you in control.

Retailers that act now, building scalable infrastructure and aligning their networks with long-term goals, will be better positioned to drive revenue, strengthen brand partnerships, and elevate the in-store shopping experience.

What in-store retail media looks like today

Modern in-store retail media is fast, flexible, and measurable. Gone are the days of static signage and lengthy campaign rollouts. Today’s in-store environments are powered by:

  • Endcap and shelf-edge displays for real-time, context-driven promotions
  • Checkout and kiosk screens to deliver targeted, personalized offers
  • Mobile integrations (e.g., dynamic QR codes, NFC) that bridge physical and digital touchpoints

The real power lies in data. With insights from loyalty programs, real-time signals like inventory or weather, and behaviour-based triggers (e.g. motion sensors, dwell time), retailers can automatically serve relevant content when it matters most — increasing engagement and conversion.

Common missteps that undermine retailer control

Before you scale, avoid these all-too-common traps, which can limit your flexibility, erode shopper trust, and ultimately impact your bottom line.

1. Prioritizing speed over strategic control 

Turnkey solutions from third-party platforms can be appealing. They promise fast deployment, minimal lift, and a steady demand pipeline from brand advertisers. But this speed can come at the cost of flexibility. These models often involve rigid contracts, limited customization, and closed systems that don’t integrate easily with your existing operations. Those early decisions can box you in as your network scales, restricting how you deliver content, leverage data, or monetize your screens.

“The best long-term value comes from owning the data and being the front door for how retail media is bought,” says Troy Townsend, CEO of Zitcha. “This is about building enterprise value.”

2. Letting fragmentation create friction

Retailers often launch in-store media programs without standardized systems or shared goals across internal teams. The result? Fragmented networks that are hard to manage and even harder to measure. According to the Path to Purchase Institute, consumer goods companies now work with an average of six retail media networks, a number that’s expected to nearly double by 2026. That fragmentation creates a real challenge for retailers: proving performance and standing out to advertisers.

In-store adds even more complexity. Factors like screen location, shopper flow, and dwell time vary from store to store, making it hard to compare results without standardized reporting. To scale effectively, you need more than screens. You need a connected ecosystem, a unified measurement strategy, and a clear operational playbook.

3. Letting content chaos dilute the shopper experience

You’ve invested in digital screens — now what do you show on them? This is where many retailers hit a wall. Without a coordinated strategy across teams (media, marketing, merchandising, store ops), everyone competes for screen time, leading to:

  • Conflicting messages
  • Missed opportunities for targeted content
  • Visual overload that confuses shoppers and weakens campaigns

Media campaigns are often treated like old-school packages — booked by week or location, with no real audience targeting or dynamic scheduling. That approach might fill screens, but it fails to align with shopper context or brand expectations.

“That lack of screen- or audience-level targeting creates real operational challenges,”
says Jorge Bueno, CEO of Shoppermotion. “Without the right infrastructure, the only option is to run the same ads across all screens at once.”

The result? A disjointed experience that under-delivers for everyone.

Own your growth — before someone else defines it for you

These pitfalls aren’t just operational challenges — they’re symptoms of a deeper issue: giving up too much control over how your network runs, scales, and delivers value.

Taking back control doesn’t mean building everything yourself. It means:

  • Choosing partners who align with your goals
  • Building infrastructure that supports flexibility and interoperability
  • Retaining ownership of the data, processes, and strategy that shape your success

Retailers that define these boundaries early are better equipped to scale their networks purposefully and turn their in-store footprint into a long-term competitive advantage.

Ready to take back control?

Owning your in-store activation doesn’t mean doing it all alone. It means making smart, strategic decisions about your infrastructure, partners, and operations — and building a network that works for you, not the other way around.

Download the complete Owning Your In-Store Activation playbook to explore the key decisions that shape in-store success and learn how to structure your network for long-term, scalable growth.

Product News | October 11, 2021

Digital out-of-home for retail: Strategies to reach consumers along the path-to-purchase

As of early 2025, consumers were spending over $555 billion each month on retail, but only 18.9% of that happened online. Despite ongoing digital growth, 45% of shoppers still prefer brick-and-mortar stores as their primary channel, and 72% visit physical locations weekly, according to Capital One Shopping.

These habits reflect a fluid decision-making process. With 82% of purchases made in-store—and 62% driven by impulse—advertisers have a powerful opportunity to influence shoppers at the point of decision.
Digital out-of-home (DOOH) advertising is key to capturing that moment. It grabs attention, builds awareness, and connects online engagement to in-store action, creating a more seamless and impactful customer journey.

Turning retail challenges into opportunities with DOOH

Retail is evolving fast, with fragmented journeys, higher shopper expectations, and growing pressure to turn online engagement into store traffic. Traditional digital ads often miss the mark—skipped, blocked, or ignored at key moments.

Digital OOH offers a powerful alternative, reaching consumers during daily routines like commuting, shopping, or socializing. These unavoidable brand moments drive both awareness and action. According to OAAA and Morning Consult, 42% of consumers say OOH ads impact their in-person shopping decisions, and once inside a store, 75% still notice those ads. Meanwhile, a global study reveals 56% of shoppers purchased an item featured in a DOOH display, with most of those purchases (65%) being unplanned.

As brands adapt to shifting consumer habits, OOH bridges the gap between online and offline, delivering meaningful, measurable results right where buying decisions happen. Here’s how to make it work.

Drive foot traffic to purchase locations

As digital noise intensifies, brands are turning to OOH to drive real-world results. It’s a high-impact, last-mile tool that reaches consumers at key moments with location-relevant prompts. In fact, research from Talon Outdoor shows 59% of shoppers are likely to buy within 30 minutes of seeing an OOH ad, highlighting its power as a last-mile driver.

Smart OOH strategies leverage proximity, timing, and context to turn awareness into action. For instance, proximity-based targeting helps reduce friction along the path-to-purchase by delivering messages when and where shoppers are ready to act, whether that’s during a commute, while running errands, or browsing in a high-traffic retail zone.

To maximize impact, marketers can:

  • Appeal to price-sensitive consumers by highlighting promotions, limited-time deals, or exclusive in-store offers. With 41% of shoppers willing to switch stores or brands to save money, these cues can be powerful motivators.
  • Use high-visibility screens in key pedestrian zones (like digital billboards and urban panels) to build upper-funnel brand awareness and capture attention early in the customer journey.
  • Incorporate interactive or time-sensitive messaging in long-dwell environments, like transit hubs where people spend between 5-15 minutes on average, offices, and casual dining venues. These venues are ideal for more detailed storytelling or promotional offers.
  • Drive urgency with last-mile tactics by promoting local store locations, curbside pickup options, or real-time stock availability, prompting immediate visits.
  • Align messaging with seasonal moments, like back-to-school or the holidays, when audiences are already in a buying mindset.

Success story: Holt Renfrew’s strategic DOOH campaign

Holt Renfrew, Canada’s largest fashion and lifestyle retailer, offers a strong example of strategic digital OOH execution. When Nordstrom exited the Canadian market, Holt Renfrew moved quickly to capture market share among key demographics.

Leveraging geofencing to target areas surrounding closing Nordstrom locations, the campaign activated ads across high-traffic formats like billboards, bus shelters, and urban office buildings within close reach of its core audience. In total, 200 ads ran across seven Holt Renfrew markets, including residential neighbourhoods strategically selected through consumer mapping. Over ten weeks, the campaign drove more than 400,000 store visits, showcasing how smart placement, audience insights, and well-timed messaging can deliver real-world results.

Integrate online and offline journeys

Boosting online sales and engagement starts with smarter, more personalized OOH. By leveraging first-party data, like loyalty program activity or past purchase behaviour, brands can deliver targeted creative that speaks directly to individual shoppers. Interactive elements like QR codes, touchscreens, or social media prompts embedded in DOOH campaigns make those messages instantly actionable.

Viewers can scan a QR code with their phone, triggering an immediate redirect to a microsite, product page, or mobile wallet offer. Saved deals can then prompt timely reminders based on location or expiration, keeping the brand top of mind. Every interaction—from the scan itself to timing and location—is tracked and analyzed, turning passive impressions into valuable insights.

This closed-loop approach bridges physical and digital touchpoints while enabling continuous optimization. And with 76% of consumers taking mobile action after seeing a digital OOH ad, the opportunity for meaningful engagement—and measurable results—has never been greater. From website visits and app downloads to conversions and social shares, interactive DOOH empowers brands to connect, convert, and learn in real time.

Boehringer Ingelheim’s DOOH campaign for Frontpro featured dynamic QR codes that invited passersby to engage with the ad, driving awareness and contributing to a 254% lift in positive brand perception.

Target the right audience with smarter segmentation

Not every shopper engages with the same message or environment. Luxury buyers, for instance, respond to exclusivity and aspirational messaging. Target them in premium urban areas with sleek visuals, minimal copy, and high-end lifestyle cues. Digital billboards and urban panels near luxury retailers or in high-income neighbourhoods help reinforce brand prestige. Value-driven shoppers, on the other hand, are motivated by savings and practicality.

To maximize OOH impact, brands must tailor their creative and placement to their audience and context Some examples include:

  • Bargain Shoppers (ages 55–64) and Department Store Shoppers (primarily women in the same age group) are often found browsing malls and retail corridors in search of deals. Use OOH screens in malls, transit stations, and shopping areas to promote limited-time offers or loyalty incentives.
  • Daily Deal Consumers, who span all age groups and skew female, respond well to time-sensitive promotions. Highlight coupon codes, mobile savings, or QR-driven discounts using interactive formats in long-dwell venues like casual dining spots, grocery stores, or point-of-care locations.
  • Holiday Shoppers, who emerge seasonally and lean slightly female, are driven by urgency and convenience. In the lead-up to peak retail periods, focus OOH messaging on gift guides, holiday exclusives, and extended store hours.
  • Gen Z and Millennials are drawn to bold visuals, interactivity, and values-driven messaging. Use QR codes or social prompts to drive mobile engagement and connect them to exclusive content or offers. Prioritize placements in transit hubs, urban panels, and social venues, with messaging tied to causes like sustainability or inclusivity.

Measure success and optimize campaigns

With DOOH, retail marketers can go beyond basic awareness metrics to track high-value actions—like in-store visits, footfall traffic, online purchases, and app interactions—offering a clearer view of how OOH drives shopper behaviour from discovery to conversion. Attribution connects these insights to broader media performance, revealing how OOH works alongside digital, social, and in-store efforts to boost engagement and sales.

Modern OOH campaigns come equipped with robust measurement tools, including:

  • Mobile location data: Understand how shoppers engage with OOH ads and whether they visit a store or interact online afterward.
  • Footfall analysis: Measure physical store traffic tied directly to campaign exposure.
  • Sales lift studies: Track the revenue impact of targeted OOH campaigns across specific products or categories.
  • Brand lift studies: Assess how OOH influences brand recall, purchase intent, and favorability during key shopping moments.

The future of retail isn’t purely digital or physical—it’s a blend of both. Out-of-home advertising connects these worlds, guiding shoppers from screens to storefronts with relevance, impact, and intent. By combining smart targeting, engaging creative, and measurable outcomes, OOH turns moments of attention into moments of action—bridging the gap between awareness and conversion in a way few other channels can.

Ready to maximize your digital out-of-home investment? Explore curated audiences in our Retail package here!

Product News | October 11, 2021

What’s new in the Broadsign Platform: Sophisticated targeting, creative management and UI improvements

Spring has finally sprung, which means fresh air, greenery, and, most importantly, fresh updates to the Broadsign Platform. This season, we are bringing you sophisticated targeting tools, streamlined creative management, and major UI improvements to make the campaign planning and management process for directly-sold campaigns as seamless as possible for campaign planners. 

Why does this matter? While the activation process for digital out-of-home (DOOH) may only require a couple of minutes, the campaign planning and management process often requires much more time. Discovering available and relevant inventory, collecting data to prove the medium’s effectiveness in meeting campaign goals, and managing campaign creatives are all time-consuming tasks.

The new spring updates introduce a new level of automation that not only reduces the time and complexities of getting DOOH campaigns out the door but also helps make out-of-home (OOH) a competitive and attractive medium for buyers. Let’s dive in!

Sophisticated targeting tools that find the best inventory 

Granular targeting shouldn’t be exclusive to programmatic. That’s why last year, we introduced targeting tools for directly sold campaigns executed through the Broadsign Platform, giving campaign planners the same flexibility and comprehensive targeting capabilities as online and programmatic media buyers. 

The targeting tools included the ability to filter your inventory by location and key points of interest (POIs), enabling campaign planners to find the most relevant inventory for each campaign at the click of a button. An intuitive map view was also introduced, allowing you to better visualize your inventory with quick filtering options by area, support for bulk location uploads, and setting radius parameters. 

This year, we’re introducing two powerful targeting upgrades for directly sold campaigns: demographics and criteria targeting. With demographics targeting, you can filter inventory by attributes like age, gender, or occupation to find the screens that will maximize campaign impact. We’ve also enhanced criteria targeting, giving you more granular control over inclusion and exclusion rules. For example, when building a proposal for an alcohol brand, you can now quickly exclude screens that don’t allow alcohol ads from your inventory search in just a few clicks. 

These new additions to the Broadsign Platform not only reduce the manual work required for inventory discovery but also give your team the opportunity to be a more strategic partner to buyers. We’re also excited to share that these enhanced targeting capabilities are now available to Broadsign customers worldwide! 

Simplified creative management and centralized campaign planning

Media owners juggle multiple campaigns and creatives at the same time, and without the right tools, the creative management process can become complex and stressful for your teams. Last year, we released our in-platform creative management tools, which allowed you to create, edit, manage, and assign campaign creatives with ease. On top of that, we also made it possible for you to push your campaigns live through the Broadsign Platform, eliminating the need to go through Broadsign’s desktop tools. 

In this latest update to the Broadsign Platform, we’re introducing creative scheduling. You’ll now be able to apply multiple scheduling options to your creatives, making it easier than ever to deliver the right message at the right time. You can also target your content by time of day or event, making it easier than ever to adapt your messaging to dayparts or changing campaign goals. Finally, you can update your creatives in real-time, allowing you to plan and deliver up to 55% of your campaigns in one unified workflow directly in-platform. 

Additional management tools for an improved user experience

Along with comprehensive creative management and targeting tools for directly-sold campaigns, additional tools and UI enhancements have been added to improve the usability and user experience of the Broadsign Platform:

Inventory package accessibility

Access inventory packages effortlessly through the platform’s updated navigation bar, enhancing efficiency and ease of use.

Centralized settings management

Administrators can now adjust and manage all necessary settings for digital and static inventory, user management, and more directly within the platform’s web-based UI through a centralized hub for control and configuration.

Campaign monitoring enhancements

With the newly implemented progress indicator, real-time monitoring of campaign pacing is now possible, giving immediate insight into campaign performance. This allows for quick adjustments to be made, as needed, to meet campaign goals effectively.

Search functionality and filters

An improved search mechanism, complemented by additional filters like campaign, client or contract names, enables quicker and more accurate campaign retrieval, saving time and improving workflow.

Line item list

You can now access a list of all line items directly through the navigation bar. Operations teams now have a more precise and comprehensive view of all bookings made on your network.

Dashboard customization

Tailor the platform’s dashboard to meet individual needs, ensuring that the most relevant and important information is always front and center.

Interested in testing out these new features? Book a demo today