Product News | October 11, 2021

How Elevision enhanced its sales strategy and media operations with the Broadsign Platform

With the ability to easily reach large audiences in unique and impactful ways, out-of-home (OOH) advertising has been widely adopted in the United Arab Emirates. Regularly included in major media plans, ad spending for OOH in the region is projected to reach AED 1.6 billion (USD 435 million) in 2024. 

Static out-of-home advertising remains the dominant format, providing unparalleled visibility in cities like Dubai and Abu Dhabi, characterized by active highways, high-traffic streets, and vibrant commercial zones. That said, digital out-of-home (DOOH) is rapidly gaining traction in the region. This shift is fuelled by technological advancements that meet advertisers’ demands for more dynamic and eye-catching formats and the increased use of data and analytics to deliver more targeted and contextually relevant ads to intended audiences.

With DOOH ad spending expected to grow annually at a rate of 9.5% by 2028, media owners who digitize their networks early stand to gain a competitive edge. One company leading the digitization of OOH in the UAE is Elevision. Founded in 2011, the DOOH native media owner’s network includes both elevator and large-format screens, totalling 1920 screens across 575 locations. Its combined network provides advertisers with over 850,000 daily viewers, totalling 14.5 million daily impressions.

Advertisers choose Elevision for their premium audiences and locations

Initially, Elevision’s network consisted of elevator screens in high-end residential and commercial buildings in Dubai and Abu Dhabi. Over the last four years, large-format DOOH screens have been added to its network and expanded into premium business districts, including the Dubai International Financial Centre and the Dubai World Trade Centre.

Having built its network across premium areas, Elevision provides advertisers access to affluent demographics, audience segments and profiles. Moreover, the elevator environment offers meaningful targeting at scale. In addition to easily reaching over 500,000 people daily, DOOH elevator screens are a high dwell-time and high-frequency format, efficiently providing high ad recall rates. The ability to combine precise audience targeting with extensive reach has made Elevision the go-to network for connecting with audiences. 

Another significant benefit of working with Elevision is the detailed reporting of DOOH campaigns through its custom reporting platform. Launched last year, the platform gives clients access to real-time data to monitor their campaigns’ performance, including ad plays, reach, and impression volume. These real-time insights enable advertisers to remain agile by adjusting their strategies while campaigns are in flight, ensuring business objectives are met.

How Broadsign Guaranteed Campaigns helped optimize their sales strategy and media operations

Before partnering with Broadsign, Elevision had worked with two other digital signage software providers. However, as its network expanded and its content strategy became more complex to meet advertisers’ needs, its existing solution struggled to scale with its growing business. Having found that Broadsign offered a more robust technology stack with advanced features, the company decided to onboard its network onto the Broadsign Platform. 

With Broadsign’s CMS, which follows a rule-based approach rather than a playlist-based one, Elevision only requires two administrators to keep its network of over 1,900 screens up and running. One feature it particularly relies on is Broadsign Live, which allows administrators to take real-time action at a distance. With on-demand player polling, they no longer need to wait for the poll period for changes to take effect. The administrators can also capture what’s displayed on their screens in real-time through the player monitoring centre, allowing them to verify that updates or dynamic content are rendered properly.

Elevision also chose Broadsign for its campaign planning and management capabilities, accessible through the Guaranteed Campaigns module, as it’s the only solution on the market to offer real-time inventory visibility, flexible campaign types and an optimization engine all in one platform. With Broadsign’s Enterprise plan, Elevision’s sales team can now view real-time inventory availability and fill rates, as well as projected impressions and CPMs simultaneously when selecting screens. Previously, when the sales team needed to schedule upcoming campaigns, the media operations team would have to manually search screen availability for specific locations within a given timeframe through a spreadsheet.

“The ability to see inventory availability in real-time through Broadsign Guaranteed Campaigns has reshaped the sales team’s pricing activities,” said Eamon Sallam, Chief Operating Officer at Elevision. “They can now see when screens are at 90% fill rate versus 30%, giving them more confidence in how they apply their pricing and discounts. Scheduling features within Guaranteed Campaigns have also provided the sales team with valuable tools to build more tactical proposals to better meet the needs of clients.”

Furthermore, access to flexible campaign types, including share of voice and goal-based (impression, plays, budget) campaigns, has opened inventory to a new set of buyers: programmatic advertisers looking to buy guaranteed impression-based OOH campaigns. With the impression goal campaign type, advertisers can decide how many people they’d like to see their ad. Broadsign’s optimization engine enables campaigns to be dynamically reallocated across the selected inventory, ensuring delivery goals are met despite inventory availability or demand changes.

The Guaranteed Campaigns module has also helped Elevision automate much of its manual campaign management process. Using one platform for campaign planning and management has made the handoff of campaigns between sales and media operations seamless. Once the sales team has booked the campaign, the media operations team can make any necessary changes to the campaigns directly in the platform, like locations, flight dates, and creatives. 

Another capability that Elevision relies on is Broadsign’s APIs to feed its custom reporting platform. Broadsign has over 100 active API integrations and is considered the most open platform in the industry, with just about every feature accessible. Using the API integrations from Broadsign’s CMS and Guaranteed Campaigns, Elevision is able to provide advertisers with comprehensive data on campaign performance. 

More recently, Elevision worked on enhancing its reporting capabilities for programmatic OOH campaigns as that subset of advertisers had much higher expectations of reporting coming from online environments. Now, the media owner’s reporting dashboard not only shows ad plays, impressions and gross spend for programmatic campaigns but also audience reach and demographic segmentations, providing the same granular reporting as its directly sold campaigns. 

What we can expect from Elevision in the coming years

What’s next for Elevision? The company intends to double its network in the next three years. In the UAE, it plans to add more large-format and elevator DOOH screens in another premium business district. It also plans to continue global expansion, having already installed over 100 elevator DOOH screens in a newly built luxury residential community in London. 

While still ahead of the curve with real-time reporting, Elevision’s next goal is to close the gap of attribution in OOH. In collaboration with some of its advertisers, the company has begun running case studies to demonstrate how the results from OOH campaigns contribute to campaign objectives. 

Want to grow your out-of-home network? Schedule a live demo to see how we can help make that happen!

Product News | October 11, 2021

Understanding (D)OOH metrics: How to measure the success of out-of-home advertising

Understanding the right metrics can make or break your strategy when managing any advertising campaign—and digital out-of-home (DOOH) is no different. Thanks to evolving out-of-home (OOH) measurement and attribution capabilities, successful DOOH advertising now goes beyond displaying an ad on a digital billboard; it’s about reaching the right audience at the right moment with measurable impact. In today’s advertising landscape, where every dollar must show results, relying on outdated methods to track impressions and reach won’t cut it.

In this blog, we’ll break down the key metrics that define DOOH advertising and explain how they stand apart from other forms of digital advertising. Whether you’re a seasoned marketer or new to out-of-home advertising, understanding these metrics is crucial to leveraging DOOH effectively in your marketing strategy.

Jump to:

How digital technology transformed out-of-home ad measurement

Tracking OOH impressions used to be tricky due to its broad, one-to-many nature. For example, measuring how many people pass a billboard is more complex than tracking views on an online ad. But with digital OOH, that’s changing.

Unlike static OOH, which relied on broad reach estimates, DOOH uses technology like in-screen sensors, mobile tracking, and geolocation to provide more accurate audience insights. Advertisers can now track who’s viewing ads, when, and even actions like visiting a store or website. Programmatic DOOH (pDOOH) has further transformed the space, allowing automated ad buying and detailed performance reports. This level of tracking and attribution brings DOOH closer to the precision of online advertising, making it a key part of today’s marketing strategy.

READ ALSO: Learn how media buyers can account for the growing demand for this format within their existing teams with our tips on structuring your buying team for success with pDOOH

A busy street with different kinds of digital signage and DOOH installations. Metrics research can help the network owners understand their audiences.
DOOH metrics can be researched and tracked in a number of different ways

DOOH advertising performance metrics

Like any form of advertising, digital OOH has certain quantifiable data points — metrics —that advertisers and media buyers rely on to assess the performance of their campaigns. These metrics help determine whether an ad is reaching its target audience, whether it’s generating the right amount of exposure, and how well it’s driving engagement or conversions.

Some of the most common metrics used to measure DOOH performance include:

Impressions

  • Definition: The total number of times an ad has potentially been viewed.
  • How it’s calculated: Impressions are typically calculated using traffic data, sensor-based tracking, or audience measurement technologies (like GPS data or facial recognition software). For example, if 100,000 vehicles pass by a digital billboard each day, and each vehicle has an average of 1.5 occupants, then the number of impressions per day would be approximately 150,000.

The most important metric in digital out-of-home is the number of impressions that a screen gets over a given time period. Impressions help measure performance by estimating the number of times people view an advertisement, and they often determine how much an ad will cost. However, determining how many impressions a screen gets is a little tricky. 

With online advertising, one appearance of an ad on one screen is likely to reach one person. But since out-of-home is a one-to-many medium, with several people likely to be looking at a screen at any given moment, media owners apply an impression multiplier to each ad play on every individual screen. 

Determining these dynamic multipliers requires real-time (or relatively real-time) data collection. Different networks rely on different tools to gather this data. Cinemas, for instance, can use ticket sales to get a good idea of how many people see a given ad up on the screen. Other businesses might use cameras and sensors integrated with a DOOH analytics platform like Quividi or Linkett to collect view data on an ongoing basis. Still, others might use an independent third-party research firm like Geopath or Nielsen to conduct a statistical analysis of the likely views that a screen will get.

Reach & frequency

  • Definitions: Reach measures how many unique people are exposed to your ad, while frequency indicates how often those people see it over a given period.
  • How they’re calculated:
    • Reach estimates the unique viewers from total impressions by distinguishing repeat views from new ones. For example, if an ad location has 500,000 unique passersby in a week, the reach is 500,000.
    • Frequency is calculated by dividing total impressions by reach. For example, if an ad has 1,000,000 impressions and reaches 250,000 unique people, the frequency would be 4 (1,000,000 ÷ 250,000).

Reach and frequency, both based on impressions, capture different aspects of a campaign’s effectiveness. They help advertisers balance exposure: too few views risk low recall, while too many can lead to ad fatigue.

Engagement

  • Definition: The level of interaction or attention that the audience has with the ad, often measured by actions like QR code scans, taps on a touchscreen, or other measurable forms of interaction.
  • How it’s calculated: Engagement can be tracked using various tools like sensors, cameras, or interaction points (e.g., mobile apps or touch screens). For example, if 500 people scan a QR code from a digital display out of 50,000 impressions, the engagement rate would be 1% (500 ÷ 50,000).

DOOH can feature interactive elements like QR codes, touch screens, or mobile app integrations that invite viewers to engage with the content directly. This precise tracking gives a clear understanding of the ad’s ability to capture attention and drive meaningful engagement from the audience.

READ ALSO: Learn how brands and advertisers can create interactive consumer experiences through the use of dynamic QR codes

Conversion rate

  • Definition: The percentage of individuals who take a desired action after viewing the ad, such as making a purchase, signing up for a service, or downloading an app.
  • How it’s calculated: Conversion rate is typically calculated by dividing the number of conversions (e.g., purchases or sign-ups) by the total number of interactions or impressions. For example, if 200 people make a purchase after seeing the ad out of 500,000 impressions, the conversion rate would be 0.4% (200 ÷ 50,000).

Today’s diverse data sources and analytics tools allow advertisers to precisely track post-exposure behaviors, accurately attribute conversions, and better assess campaign success.

Attribution strategies depend on campaign goals. For brand awareness, metrics like increased branded searches, social media followers, direct website traffic, or physical store visits can indicate success. For greater accuracy, device IDs can track actions: if someone searches for a brand shortly after passing a DOOH ad, that search can likely be attributed to the ad exposure.

A woman holding a tablet. On the tablet's screen are charts and figures relating to finances. Reviewing data in this way is an important method of determining DOOH campaign effectiveness.
Comparing sales before and after a campaign is a common method of determining DOOH campaign success

READ MORE: Learn all about brand lift studies, tracking pixels, and other types of DOOH attribution available to today’s marketers in our in-depth guide to measurement, attribution, and audience extension

Leveraging pDOOH for successful campaign targeting

While impressions and conversion rates are key for assessing campaign success, programmatic DOOH offers advanced metrics that give deeper insights into audience behavior and real-time engagement. Here are some pDOOH-enabled metrics that elevate omnichannel campaign measurement:

Dynamic Creative Optimization (DCO) metrics

One key benefit of pDOOH is Dynamic Creative Optimization (DCO), which adjusts DOOH creatives in real-time based on factors like weather, time of day, audience profiles, or nearby events. DCO allows advertisers to customize ad elements (images, text, offers, CTAs) to match user preferences. For example, a QSR might display various menu items, adjusting in real-time based on demographics, browsing history, and environmental data such as location or weather.

Effective DCO requires ongoing measurement using metrics that track general DOOH performance (dwell time, impressions, interaction rate) and specific DCO impact. These metrics show how engagement or conversion rates change with factors like weather, local events, or foot traffic.

Key performance indicators for DCO in DOOH campaigns include:

  • Creative variants CTR: Measures interaction, like QR code responses, for different versions.
  • Engagement with creative elements: Tracks which elements resonate most (e.g., weather-based messaging).
  • Creative rotation effectiveness: Compares performance across different times or conditions.
  • Weather, time, and location relevance: Assesses engagement based on real-time factors.

Cross-channel conversion metrics

Advanced data analytics in pDOOH connect offline and online interactions, providing a complete view of the consumer journey. Using device ID matching and geo-fencing, advertisers track DOOH ad impact on website visits, app downloads, social media engagement, and store visits, measuring how exposure drives cross-channel actions.

Key metrics highlighting the cross-channel impact of DOOH include:

  • Walk-in rate: Measures the percentage of people who visit a location after seeing a DOOH ad, often tracked via mobile location data or GPS.
  • Online conversion rate: Calculates the percentage of website visitors who convert (e.g., sign up, purchase) after seeing a DOOH ad.
  • Cross-device conversions: Tracks conversions on other devices after DOOH exposure, using multi-device tracking.
  • Social media interaction rate: Measures increased social media activity (e.g., likes, shares, follows) from DOOH exposure, often tracked with geo-fencing.
  • Multi-touchpoint conversion attribution: Assigns conversion credit to DOOH within a larger multi-channel strategy, showing its role in cross-channel journeys.

See how real-time measurement improves pDOOH ROI

Check out our collection of case studies & customer spotlights to find real-world examples of pDOOH-enabled metrics in action!