Product News | October 11, 2021

How LUMO digital is building a DOOH business that stands out

Shows an example of a digital billboard operated by LUMO Digital

A lot of people see billboards in their day-to-day life, but just seeing a billboard isn’t anything special. The magic happens when billboards become an experience.

That’s what New Zealand’s LUMO Digital is after. And with large format billboards in high-impact locations, innovative approaches to marketing, and an ambitious plan to drive a big shift in the way we think about outdoor advertising, the company is doing all the right things to fulfill its mission.

Born at happy hour

LUMO found its beginnings in 2016, in a time when many more brands and business owners were beginning to understand the exciting possibilities presented by a good DOOH network.

It was in the midst of that excitement that LUMO’s founders gathered together and, over drinks, conceived of the idea for their business. The vision: A new OOH business focused entirely on large-format digital billboards, one that would use smart technology to set a new standard for transparency and accountability in the industry.

Just months later, the business opened its doors, and LUMO was on its way, concentrating its efforts, at first, into building a presence in the critical Auckland market. It set out with a focus not on competing with top players in the region, but rather in delivering interesting new features that would set the brand apart. Today, thanks to those unique offerings, it has itself become one of the area’s dominant media brands.

Shows a digital billboard operated by LUMO Digital, standing high above a road in New Zealand
LUMO’s unique approach to DOOH has helped it become a significant media player in New Zealand

A fresh approach to DOOH

In its attempt to rethink the way a DOOH business should operate, LUMO has come up with a number of unique flourishes that enhance the presentation and value of its inventory. All displays, for instance, are captured in drone footage, rather than the standard of static photography. It’s more dynamic, and it’s also more informative to potential buyers looking to assess a screen and location.

The displays are live-streamed for buyers, so that they can check in whenever they like and ensure that campaign requirements are being met. They are also connected to real-time audience analytics services to help ensure buyers get an accurate picture of who they are reaching and how campaigns are progressing against goals.

And all of it comes alongside a solid foundation of top-quality hardware and premium locations that help customer content really shine. The result is that LUMO’s network feels like the promise of DOOH fulfilled: a premium media offering that can really wow an audience.

Next up: More cool campaigns, more displays, and programmatic

It’s no surprise that LUMO’s network has attracted great content from high-profile customers. In the midst of the global COVID pandemic, it became home to dynamic campaigns that delivered a bit of lightness, fun, and support to audiences across New Zealand. One notable example pulled social media data to tie into a Burger King competition where the winner would receive free food and other prizes for a year. The content updated live to represent the current results, arranging contestants by results from highest to lowest.

Shows a dynamic campaign for Burger King that displayed across New Zealand.
This dynamic Burger King campaign is a great example of the kind of work LUMO Digital attracts

Alongside Pitchblack Partners, a creative agency, the brand also developed its own campaign, “Up and Running.” The goal was to provide as many small and medium-sized businesses as possible with assistance creating a DOOH campaign and then delivering the campaign across LUMO’s network. The result: Hundreds of businesses were helped, more than 1,500 ads were displayed, and LUMO was able to provide some valuable assistance to a community in need.

An example of LUMO Digital's "Up and Running" campaign helping SMBs
LUMO’s “Up and Running” campaign was a great help to small and medium-sized businesses

Looking ahead, LUMO hopes to continue to deliver this kind of valuable and compelling content across an even larger network. Where today LUMO has a network of 24 large-format displays, it hopes to increase that count to as many as 40 by the end of 2021.

New investments in real-time audience analytics, as well as the introduction of programmatic transactions, are also in the cards for the near term. The goal, as ever, is to help more buyers deliver relevant advertising to their desired audience, and to ensure that the process remains as transparent and effective as possible.

LUMO and Broadsign

It takes time to come up with and execute on big ideas, but the day to day work involved in running a high-flying DOOH operation can make finding that time a challenge.

It’s for that reason that LUMO went looking for a platform that could help streamline its network and content management, as well as the detailed reporting that is so central to the business’ identity. It found its solution in a combination of the Ayuda platform and the Broadsign Reach programmatic SSP.

Shows a programmatic ad displayed by LUMO Digital via Broadsign Reach
LUMO Digital’s network benefits from greater efficiency through the Ayuda Platform and the Broadsign Reach SSP

With Ayuda, LUMO has an integrated platform for managing all its OOH assets, as well as a streamlined solution for scheduling media across its network. This represents a substantial benefit in its own right, but it’s through the integration with Broadsign Reach that the business will gain the biggest advantage.

Transacting programmatically via Reach will allow LUMO to automate delivery of content to the best screens, at the best times, to fulfill the buyer’s needs. Near-live reporting through Reach, meanwhile, will help LUMO ensure that it is delivering on its obligations, as well as continually improve on its pricing and deal priorities to the mutual benefit of LUMO and its customers.

For LUMO, it’s an exciting prospect to be able to offer access to its premium inventory to customers in near-real time. It allows for on-demand purchasability whenever a campaign can deliver the best results, as well as the option for buyers to optimize their campaigns on the fly. These are the kinds of capabilities that are sure to help LUMO fulfill its goal of making its network as high-impact and high-value as possible.

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Product News | October 11, 2021

How the Broadsign Platform enables ad delivery rates of up to 99% for Orb

At a time when consumer attention is in short supply, out-of-home (OOH) remains an effective medium to attract and retain consumer attention. This is demonstrated in Kantar’s 2023 Media Reactions study, which found that in-person media channels were preferred by consumers, with OOH and digital OOH (DOOH) ranking among the top five favoured channels. 

Looking at Group M’s This Year Next Year: 2023 Ireland End-of-Year Forecast, the preference for OOH is particularly noticeable in Irelan, with the medium seeing an average growth rate of 16.65% over the last four years. This growth can be primarily attributed to the introduction of new technology in DOOH, which has provided advertisers with new creative possibilities and added flexibility on how OOH is bought by advertisers and delivered to audiences. 

In fact, when looking at the share of static and digital OOH spending in the region, static consistently outpaced digital up until 2023, when shares for both mediums were split evenly. As of 2024, DOOH spend in Ireland exceeded traditional and will continue to do so in the next four years. As DOOH’s presence continues to grow in the region, Irish media owners have an opportunity to enhance their DOOH presence and capabilities. 

One Irish media owner who’s already benefiting from the added value of DOOH is Orb. Running a fully digital network of 100 screens, Orb has become a preferred network for both global and local brands due to its flexible buying options and accurate ad delivery rates – made possible by the Broadsign Platform

Why Orb’s network speaks to advertisers

There is no shortage of demand for Orb’s screens. Its premium locations, creative campaign capabilities and comprehensive campaign reports are why advertisers choose Orb’s network. Orb’s carefully curated selection of screens can be found in bars, restaurants, premium shops and shopping malls found in busy city centres and suburban spots. 

Orb’s network attracts both large and local brands from a wide range of verticals. In the entertainment vertical, you’ll often see ads from Disney, Universal, Paramount and Warner Brothers. Well-known car brands, like Toyota and Kia, as well as alcohol brands under the parent companies of Diageo and IDL Irish Distillers, are also frequent advertisers. 

Moreover, in a market where static OOH still has a large presence, Orb is providing advertisers with new dynamic creative optimization (DCO) opportunities made possible by DOOH. For instance, displaying a countdown clock on sports ads for upcoming football or rugby matches or dynamically triggering content based on the location and audience demographics to deliver ads at the right time to the right audience.

Last but not least, advertisers appreciate Orb’s comprehensive reporting. By pulling data from a third-party technology provider for footfall and audience data and Broadsign’s Proof-of-Performance (PoP) report, advertisers are given a comprehensive overview of campaign performance and effectiveness. 

How the Broadsign Platform powers Orb’s flexibility

Prior to Broadsign, Orb had tested other platforms to run their network on, but none of them provided Orb with the flexibility they wanted when it came to how inventory was sold and how campaigns were delivered. After careful evaluation, Orb adopted the Broadsign Platform as it not only provided them with new ways of selling, but also dynamic creative capabilities, and comprehensive network monitoring and management. 

Flexible buying options that meet diverse needs and maximize ad delivery

While DOOH continues to gain popularity in the region, perspectives in the Irish market vary on the preferred level of flexibility from the medium. Some media owners want to maintain controlled delivery through fixed, frequency campaigns, while others are open to experimenting with flexible, goal-based campaigns. It was essential for Orb to have a solution that allowed them to address the needs of both. 

“Our market is divided into two schools of thought; clients who want to keep frequency-based campaigns and another group who have fully embraced flexible campaigns”, says Agnieszka Mendrychowska, Chief Operating Officer at Orb. “The way that the Broadsign Platform is designed allows us to cater to the entire market, as we can select the amount of flexibility we want for each campaign.”

With the Broadsign Platform, Orb has access to frequency-based, goal-based, and data-triggered campaigns. One way Orb is introducing flexible selling to more traditional clients is through play goal campaigns. This allows the client to define how many times they want the ad to play within a given time frame, and Broadsign ensures that the goal is not only met but optimally distributed across all selected screens throughout the campaign’s duration. 

Moreover, flexible campaigns benefit from dynamic rebalancing, which leverages Broadsign’s optimization engine to modify the pace at which a campaign is delivered to ensure that campaign objectives are always met. Through Broadsign’s PoP reports, Orb has shown ad delivery rates of up to 99% on flexible campaigns and 95% on frequency campaigns. Having access to this data has not only allowed Orb to reassure its traditional buyers of the effectiveness of flexible campaigns but also helped them attract new customers. 

“We’ve been told by clients that what makes our network stand out from others is its reliability when it comes to ad delivery, and that’s thanks to Broadsign.”

Agnieszka Mendrychowska, Chief Operating Officer at Orb

Network and campaign management; the way they want it

Additional benefits Orb has seen with the Broadsign Platform include full visibility into network health and inventory availability. With live digital screen management, Orb can check the status of their network every day, allowing them to resolve issues as quickly as they arise. Moreover, when a more complex issue comes up, they appreciate the support provided by Broadsign’s service team as well as the extensive training guides made available to them online. 

Full transparency into their inventory availability has simplified their campaign proposal and booking process. When building proposals, Orb leverages the filter and criteria search function to easily find screens that best meet advertisers’ campaign objectives. When booking flexible campaigns, like play goal ones, Orb can see the estimated number of plays they can reach depending on the screens they’ve selected, allowing them to adjust as needed and provide an accurate proposal. 

Finally, the ability to manage and separate content as they need is another advantage 

of the Broadsign Platform. For instance, being able to define a percentage split of how content should be rotated within a single campaign. More importantly, leveraging Broadsign’s competitive separation feature allows them to run ads from competing brands on their network, as well as ensure that certain ads don’t play in specific locations. For example, not allowing alcohol ads to be shown on screens that are closer than 200m from a school playground. 

Orb’s adoption of the Broadsign Platform has empowered them to meet the diverse needs of their market with flexibility and precision. By offering advertisers dynamic creative options, flexible buying options, and reliable ad delivery, Orb has solidified its reputation as a dependable media owner for the Irish market. Orb’s ability to quickly adapt and deliver tailored solutions through Broadsign ensures they remain well-positioned as DOOH continues to grow in popularity.

What’s next for Orb

Looking into the future, Orb plans to expand its network within Ireland – in cities like Cork, Limerick, Waterford, Galway – and Northern Ireland. The media owner is also looking to strengthen its programmatic DOOH offering, as the targeting and measurement capabilities made through that medium will unlock a new level of flexibility in how Orb sells its inventory.