Product News | October 11, 2021

How LUMO digital is building a DOOH business that stands out

Shows an example of a digital billboard operated by LUMO Digital

A lot of people see billboards in their day-to-day life, but just seeing a billboard isn’t anything special. The magic happens when billboards become an experience.

That’s what New Zealand’s LUMO Digital is after. And with large format billboards in high-impact locations, innovative approaches to marketing, and an ambitious plan to drive a big shift in the way we think about outdoor advertising, the company is doing all the right things to fulfill its mission.

Born at happy hour

LUMO found its beginnings in 2016, in a time when many more brands and business owners were beginning to understand the exciting possibilities presented by a good DOOH network.

It was in the midst of that excitement that LUMO’s founders gathered together and, over drinks, conceived of the idea for their business. The vision: A new OOH business focused entirely on large-format digital billboards, one that would use smart technology to set a new standard for transparency and accountability in the industry.

Just months later, the business opened its doors, and LUMO was on its way, concentrating its efforts, at first, into building a presence in the critical Auckland market. It set out with a focus not on competing with top players in the region, but rather in delivering interesting new features that would set the brand apart. Today, thanks to those unique offerings, it has itself become one of the area’s dominant media brands.

Shows a digital billboard operated by LUMO Digital, standing high above a road in New Zealand
LUMO’s unique approach to DOOH has helped it become a significant media player in New Zealand

A fresh approach to DOOH

In its attempt to rethink the way a DOOH business should operate, LUMO has come up with a number of unique flourishes that enhance the presentation and value of its inventory. All displays, for instance, are captured in drone footage, rather than the standard of static photography. It’s more dynamic, and it’s also more informative to potential buyers looking to assess a screen and location.

The displays are live-streamed for buyers, so that they can check in whenever they like and ensure that campaign requirements are being met. They are also connected to real-time audience analytics services to help ensure buyers get an accurate picture of who they are reaching and how campaigns are progressing against goals.

And all of it comes alongside a solid foundation of top-quality hardware and premium locations that help customer content really shine. The result is that LUMO’s network feels like the promise of DOOH fulfilled: a premium media offering that can really wow an audience.

Next up: More cool campaigns, more displays, and programmatic

It’s no surprise that LUMO’s network has attracted great content from high-profile customers. In the midst of the global COVID pandemic, it became home to dynamic campaigns that delivered a bit of lightness, fun, and support to audiences across New Zealand. One notable example pulled social media data to tie into a Burger King competition where the winner would receive free food and other prizes for a year. The content updated live to represent the current results, arranging contestants by results from highest to lowest.

Shows a dynamic campaign for Burger King that displayed across New Zealand.
This dynamic Burger King campaign is a great example of the kind of work LUMO Digital attracts

Alongside Pitchblack Partners, a creative agency, the brand also developed its own campaign, “Up and Running.” The goal was to provide as many small and medium-sized businesses as possible with assistance creating a DOOH campaign and then delivering the campaign across LUMO’s network. The result: Hundreds of businesses were helped, more than 1,500 ads were displayed, and LUMO was able to provide some valuable assistance to a community in need.

An example of LUMO Digital's "Up and Running" campaign helping SMBs
LUMO’s “Up and Running” campaign was a great help to small and medium-sized businesses

Looking ahead, LUMO hopes to continue to deliver this kind of valuable and compelling content across an even larger network. Where today LUMO has a network of 24 large-format displays, it hopes to increase that count to as many as 40 by the end of 2021.

New investments in real-time audience analytics, as well as the introduction of programmatic transactions, are also in the cards for the near term. The goal, as ever, is to help more buyers deliver relevant advertising to their desired audience, and to ensure that the process remains as transparent and effective as possible.

LUMO and Broadsign

It takes time to come up with and execute on big ideas, but the day to day work involved in running a high-flying DOOH operation can make finding that time a challenge.

It’s for that reason that LUMO went looking for a platform that could help streamline its network and content management, as well as the detailed reporting that is so central to the business’ identity. It found its solution in a combination of the Ayuda platform and the Broadsign Reach programmatic SSP.

Shows a programmatic ad displayed by LUMO Digital via Broadsign Reach
LUMO Digital’s network benefits from greater efficiency through the Ayuda Platform and the Broadsign Reach SSP

With Ayuda, LUMO has an integrated platform for managing all its OOH assets, as well as a streamlined solution for scheduling media across its network. This represents a substantial benefit in its own right, but it’s through the integration with Broadsign Reach that the business will gain the biggest advantage.

Transacting programmatically via Reach will allow LUMO to automate delivery of content to the best screens, at the best times, to fulfill the buyer’s needs. Near-live reporting through Reach, meanwhile, will help LUMO ensure that it is delivering on its obligations, as well as continually improve on its pricing and deal priorities to the mutual benefit of LUMO and its customers.

For LUMO, it’s an exciting prospect to be able to offer access to its premium inventory to customers in near-real time. It allows for on-demand purchasability whenever a campaign can deliver the best results, as well as the option for buyers to optimize their campaigns on the fly. These are the kinds of capabilities that are sure to help LUMO fulfill its goal of making its network as high-impact and high-value as possible.

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Product News | October 11, 2021

Meet Arno Buskop, Broadsign’s new Senior Director of Data Strategy

We’re excited to welcome Arno Buskop to the Broadsign team as our new Senior Director of Data Strategy. Arno joins us from GroupM’s Kinetic, where he spent nearly 15 years at the intersection of data, technology, and research in out-of-home (OOH) media. With deep experience in data-driven planning, measurement, and software development, Arno has helped shape how modern OOH campaigns are executed and evaluated.

As he steps into this new role at Broadsign, Arno brings with him a sharp perspective on the future of OOH and how data can drive smarter decisions, stronger outcomes, and greater accountability across the ecosystem.

We sat down with Arno to hear more about his vision for the industry, what excites him about the medium, and why now is a pivotal moment for data strategy.

What excites you most about working in out-of-home advertising today?

What excites me is that, even after two decades of working in OOH measurement, research, and technology, the puzzle still feels unsolved. That ongoing challenge, bringing all the moving parts together, is what keeps me motivated. At the same time, the pace of change is accelerating. Data and technology are evolving rapidly, and the art (expertise) and science (data) of OOH are converging more than ever. As the art increasingly integrates into platforms, it’s critical that we stay focused on doing the right thing and delivering real value for advertisers.

That creates a powerful moment of opportunity. Broadsign holds a unique position in the market—widely adopted and deeply embedded in the core of digital ad delivery and optimization. We now have the chance to build on that foundation, in collaboration with clients and partners, to help shape what’s next for the entire OOH industry.

In your opinion, what defines a strong data strategy in OOH, and where do you see the biggest opportunities for growth?

A strong OOH data strategy aligns planning, activation, and measurement throughout the entire ecosystem. It begins with trustworthy audience data, both deterministic and modelled, and layers in contextual signals unique to the physical nature of the OOH environment. But it’s not just about collecting data; the real value comes from connecting it in meaningful ways that drive better outcomes.

The biggest growth opportunities lie in predictive capabilities, more intelligent targeting, and real-time creative optimization. AI has a major role to play in making these complex scenarios more understandable. In the near future, AI will begin to reshape how we forecast audiences, validate delivery, and dynamically adjust campaigns.

What are some of the key challenges brands face when leveraging data in OOH, and how can the industry address them?

The biggest challenges stem from fragmentation across methods, data standards, and practices. Many markets, and therefore brands, still face inconsistent audience definitions, limited transparency, and unreliable impression validation. There’s also a clear gap between the desire for seamless omnichannel execution and the current realities of how OOH fits into that broader landscape.

To move forward, we need shared benchmarks, improved data interoperability, and stronger collaboration across the value chain. As programmatic investment continues to grow, fraud prevention, brand safety, and data accuracy must become industry-wide priorities.

Where does measurement stand today, and how should it evolve moving forward?

Measurement in OOH has come a long way, but it still varies by market, vendor, and methodology. We’ve moved beyond basic reach proxies and are beginning to validate impressions and connect exposure to outcomes. Still, accountability remains inconsistent.

There’s a clear need for transparent, shared metrics and standards that both buyers and sellers can align on. We also need to be honest about what’s modelled, what’s observed, and what’s assumed. That level of clarity becomes especially important when combining data sources or building attribution models.

Ultimately, measurement should help OOH close the loop from planning to delivery to performance. It’s not about finding one perfect number; it’s about developing frameworks that build confidence, reduce friction, and enable brands to invest with trust.

At the same time, OOH can take inspiration from digital channels by adopting a smarter, more agile mindset—planning more effectively, optimizing in real time, and consistently proving value. This includes using better segmentation, dynamic delivery strategies, and real-time adjustments.

However, the goal isn’t to replicate digital. OOH’s strength lies in its physical presence, contextual relevance, and brand-safe, emotionally resonant environments. The real opportunity is in combining those unique qualities with digital intelligence.

How do you see the medium integrating more seamlessly with omnichannel media strategies?

The market is demanding it. Agencies are consolidating planning and driving toward true omnichannel execution. For OOH to thrive in this environment, it must integrate with all major buying platforms, align on metrics, and communicate in the same terms as other media channels.

At the same time, we need to proactively assert our influence and show that we’re equipped to navigate complexity, especially as other channels continue to introduce new priorities that can easily shift attention elsewhere.

With the continued shift toward digitization and programmatic buying, which trends or technologies are you most eager to see evolve?

I’m excited about AI and automation, not just for optimization but for their potential to reduce manual effort across the entire ecosystem. We need to use the industry’s expertise to build better plans and execute more effectively, not waste it on repetitive tasks. I’m also closely watching how mobility and location data can deepen our understanding of audiences and improve delivery. In addition, I see creative and media planning beginning to converge, which presents a major opportunity for platforms like Broadsign that sit at the heart of ad delivery.