Product News | October 11, 2021

The recipe for a great DOOH campaign

“Tell an amazing story.”
To get people engaged, and to give your campaign another life, Ric Albert, creative director at Grand Visual, thinks a solid story is a must. This is how a piece of digital out-of-home content goes from a simple advertisement to having a true impact on people’s lives.
Ric took part in our Broadsign Summit Creative Panel this year at ISE, along with Keith Nilsen from voodooh, and Oskar Op de Beke from Kinetic Worldwide, to chat about how creativity and dynamic content are the building blocks of a successful digital out-of-home campaign. If you haven’t done so yet, be sure to watch the panel, and check out our Q&A with Ric below, where we pick his brain to see why he thinks is a creative DOOH campaign is important for brands to tell their stories.

Q&A with Ric Albert

Why should a brand add DOOH to their marketing mix?

Digital out-of-home has a different type of reach than any other medium at the moment. With digital signage, we’re able to create real-life experiences and interactions that aren’t quite possible in the world of print and online. Out-of-home can evoke emotions and can add contextuality and relevancy, much of which is lost with other channels.
Digital out-of-home is still a fairly new medium and is showing impressive growth. It’s less saturated than other media channels and has yet to encounter the same ad-blindness and scroll-past effect that online channels are currently struggling with. Out-of-home is a great tool to cut through ad clutter and is a smart addition to a multi-channel campaign.

What is the recipe for a great digital out-of-home campaign?

There is one main ingredient for a DOOH campaign to be amazing, and that’s a great creative concept. The technology or anything else involved in the campaign is merely a tool to build a story that will truly engage the audience. They are what help the story come to life.
At Grand Visual, we craft stories that lead to a valuable end-experience for the user, and that’s whether we’re working on a campaign for a few people walking by or a group of people gathered in Times Square. No matter the screen, the goal is to create something that the audience wants to interact with.
We often see DOOH campaigns that are too focused on the tech aspect, not really thinking about how the creative concept will fit in. For a campaign to be a success, you need to first consider the story that needs to be told. Then you need to think of how the technology will bring you there.
Now once you have your story settled, another ingredient necessary for a successful campaign is collaboration between all different media partners. This can be a large list, from screen media owners to in-house creative agencies to developers, so it is important to select partners that are all aligned with the campaign vision.
The best campaigns are those where you don’t necessarily notice how it’s built or why it’s built – they just leave you with a smooth, creative and interactive campaign. And if you have a campaign that engages people, you’ve done what you needed to do.

How do brands determine the goal of their digital out-of-home campaign?

As with any channel that doesn’t provide a clickable link, having purely quantitative numerical results can be a bit difficult with digital out-of-home. While the launch of a campaign can definitely be correlated to values like sales uplift, an increase in store foot traffic or website visits, it’s also important to have goals based on how successful the campaign was at storytelling or audience engagement.
As one of the media channels showing the most growth, brands clearly understand the value DOOH brings. With its reach and storytelling potential, DOOH is particularly strong for brand awareness and retention campaigns.
Of course, campaign goals have an impact on the type of story you want to tell with a DOOH campaign. Do you want to use your DOOH campaign to create social media buzz? Do you want participants to interact with the screen in the moment? Do you want to amplify a multi-channel campaign? These will all influence the storytelling approach you take.
The main thing brands need to do here is work closely with their DOOH creative agency or team to determine the appropriate messaging for their needs. DOOH is definitely not one size fits all and each campaign should be unique in its strategy and resulting campaign creative.

How does digital out-of-home work in a multichannel campaign?

What’s interesting about DOOH is that it can be a bit of a chicken and the egg situation. Which comes first? A great DOOH campaign that gets shared on social media or makes the news? Or a cool social campaign that drives dynamic DOOH content?
At Grand Visual, we’ve worked on campaigns from both of these angles. Whether we’re creating an original piece for DOOH, or working with existing content from TV or online, the key here is to make sure messaging is consistent across all channels, but at the same time tailoring it for DOOH.

What are some of your favorite digital out-of-home campaigns?

I love campaigns that can evoke a reaction or some sort of emotion. As an industry, we should collaborate and celebrate everyone who pushes the creative limits of the medium, from media owners to tech platforms to creative agencies.
One of my favourite campaigns in the last year was by Spotify. The campaign was dynamic, clever and used user-generated data.l. They were able to create a story that was completely localized in each country, and delivered to DOOH screens around the world ensuring a global impact.

I also loved the campaign for Spider-Man, Into the Spider-Verse, where visitors at Times Square were able to transport themselves into the movie’s animation style in real-time. There’s something so exciting about thousands of people interacting with a campaign. An advertisement that really becomes part of someone’s life is one that truly has strength.

About Ric

Ric Albert is the Creative Director of Grand Visual, an award-winning production and creative technology company that is driving dramatic evolution across the Digital Out of Home Landscape.
Ric has been the driving creative force behind many of Grand Visual’s ‘Media First’ campaigns which have gone on to win Cannes Lions, D&AD’s and Creative Circle awards. Ric has directed AR tigers along London’s Oxford Street for Pepsi, orchestrated a dance-off with Mickey Mouse for Disney Parks, ensured the Oreo eclipse was the stand-out celestial event of the year and delivered large-scale Digital Out of Home campaigns for over 45 Warner Bros. films globally.

Product News | October 11, 2021

What’s new in the Broadsign Platform: Sophisticated targeting, creative management and UI improvements

Spring has finally sprung, which means fresh air, greenery, and, most importantly, fresh updates to the Broadsign Platform. This season, we are bringing you sophisticated targeting tools, streamlined creative management, and major UI improvements to make the campaign planning and management process for directly-sold campaigns as seamless as possible for campaign planners.

Why does this matter? While the activation process for digital out-of-home (DOOH) may only require a couple of minutes, the campaign planning and management process often requires much more time. Discovering available and relevant inventory, collecting data to prove the medium’s effectiveness in meeting campaign goals, and managing campaign creatives are all time-consuming tasks.

The new spring updates introduce a new level of automation that not only reduces the time and complexities of getting DOOH campaigns out the door but also helps make out-of-home (OOH) a competitive and attractive medium for buyers. Let’s dive in!

Sophisticated targeting tools that find the best inventory

Granular targeting shouldn’t be exclusive to programmatic. That’s why last year, we introduced targeting tools for directly sold campaigns executed through the Broadsign Platform, giving campaign planners the same flexibility and comprehensive targeting capabilities as online and programmatic media buyers.

The targeting tools included the ability to filter your inventory by location and key points of interest (POIs), enabling campaign planners to find the most relevant inventory for each campaign at the click of a button. An intuitive map view was also introduced, allowing you to better visualize your inventory with quick filtering options by area, support for bulk location uploads, and setting radius parameters.

This year, we’re introducing two powerful targeting upgrades for directly sold campaigns: demographics and criteria targeting. With demographics targeting, you can filter inventory by attributes like age, gender, or occupation to find the screens that will maximize campaign impact. We’ve also enhanced criteria targeting, giving you more granular control over inclusion and exclusion rules. For example, when building a proposal for an alcohol brand, you can now quickly exclude screens that don’t allow alcohol ads from your inventory search in just a few clicks.

These new additions to the Broadsign Platform not only reduce the manual work required for inventory discovery but also give your team the opportunity to be a more strategic partner to buyers. We’re also excited to share that these enhanced targeting capabilities are now available to Broadsign customers worldwide!

Simplified creative management and centralized campaign planning

Media owners juggle multiple campaigns and creatives at the same time, and without the right tools, the creative management process can become complex and stressful for your teams. Last year, we released our in-platform creative management tools, which allowed you to create, edit, manage, and assign campaign creatives with ease. On top of that, we also made it possible for you to push your campaigns live through the Broadsign Platform, eliminating the need to go through Broadsign’s desktop tools.

In this latest update to the Broadsign Platform, we’re introducing creative scheduling. You’ll now be able to apply multiple scheduling options to your creatives, making it easier than ever to deliver the right message at the right time. You can also target your content by time of day or event, making it easier than ever to adapt your messaging to dayparts or changing campaign goals. Finally, you can update your creatives in real-time, allowing you to plan and deliver up to 55% of your campaigns in one unified workflow directly in-platform.

Additional management tools for an improved user experience

Along with comprehensive creative management and targeting tools for directly-sold campaigns, additional tools and UI enhancements have been added to improve the usability and user experience of the Broadsign Platform:

Inventory package accessibility

Access inventory packages effortlessly through the platform’s updated navigation bar, enhancing efficiency and ease of use.

Centralized settings management

Administrators can now adjust and manage all necessary settings for digital and static inventory, user management, and more directly within the platform’s web-based UI through a centralized hub for control and configuration.

Campaign monitoring enhancements

With the newly implemented progress indicator, real-time monitoring of campaign pacing is now possible, giving immediate insight into campaign performance. This allows for quick adjustments to be made, as needed, to meet campaign goals effectively.

Search functionality and filters

An improved search mechanism, complemented by additional filters like campaign, client or contract names, enables quicker and more accurate campaign retrieval, saving time and improving workflow.

Line item list

You can now access a list of all line items directly through the navigation bar. Operations teams now have a more precise and comprehensive view of all bookings made on your network.

Dashboard customization

Tailor the platform’s dashboard to meet individual needs, ensuring that the most relevant and important information is always front and center.

Interested in testing out these new features? Book a demo today

Product News | October 11, 2021

How to integrate in-store digital signage into your retail media network

If your retail media network (RMN) is thriving online but underutilized in-store, you’re not alone, and there’s untapped value waiting on the sales floor. While many retailers have monetized their websites and apps, in-store signage often remains overlooked and disconnected from broader retail media efforts.

Forward-thinking retailers are closing the gap by deploying in-store screens or connecting existing ones to their broader retail media ecosystem using specialized digital signage software. From investing in new displays to syncing with data systems, workflows, and programmatic platforms, they’re transforming stores into dynamic, measurable environments that complete the omnichannel shopper journey.

The benefits go far beyond operational efficiency. As of 2025, more than 200 RMNs operate globally, each with its own formats, technologies, and measurement frameworks. This fragmentation has become a major challenge, with marketers calling for more standardization to unlock the next wave of retail media investment. Integrating in-store signage into a cohesive strategy helps retailers close the loop—connecting the full shopper journey, enabling comprehensive measurement, and driving long-term growth for both themselves and their brand partners.

Whether your goal is to enhance in-store advertising, maximize ROI on existing hardware, or deliver smarter, data-driven shopper experiences, this roadmap will help you turn screens into a strategic cornerstone of your retail media network.

Why digital signage is critical to your retail media strategy

Despite the rise of e-commerce, 80% of purchases still happen in-store, making the physical store a high-impact, yet often underutilized, media environment. Still, many RMNs prioritize digital channels like websites, apps, and email, overlooking the opportunity to bring that same power to the sales floor.

Digital signage bridges the gap between digital media and in-person purchase moments. It turns your store into a full-funnel, monetizable channel that enhances, not competes with, your broader retail media strategy. Here’s how:

Connects online precision to in-store decisions: Bring the targeting and flexibility of digital media into the physical store, where buying decisions are made, with dynamic, contextually relevant content—brand campaigns, personalized promos, seasonal messaging—delivered right where buying decisions happen.
Monetizes real-world traffic: Turn foot traffic into a scalable revenue stream by offering brand partners premium placements on high-visibility screens, targeted by location, time, or context—especially impactful during add-to-cart moments.
Delivers measurable, flexible performance: Modern digital signage platforms integrate with your data and ad tech stack, enabling real-time scheduling, updates, and reporting. Track key metrics—product engagement, sales lift, dwell time—and connect in-store exposure to online behaviour.
Enhances the shopper experience: Effective signage supports the customer journey, not disrupts it. From back-in-stock alerts to curated promotions, digital displays make in-person shopping more engaging, relevant, and responsive.
Powers your omnichannel strategy: Signage closes the loop between discovery and conversion, syncing messaging across email, mobile, online ads, and in-store screens so shoppers experience a consistent, connected journey.

Integrating digital signage into a unified retail media strategy

Whether you’re building from scratch or integrating existing screens into your retail media stack, you need to lay the right foundation. That means designing a signage strategy built for scale, content relevance, and future monetization — and then connecting it to the data, workflows, and systems that power your RMN.

As Jonathan Franco, Broadsign’s Global Head of Retail Media, notes in a recent piece on bridging lessons from digital out-of-home (DOOH) to in-store media: “The OOH market has taught us that success isn’t just about having screens in impactful locations; it’s about playing the right content in the right place at the right time.”

In other words, a successful signage strategy goes beyond high-traffic ad placements or hardware specs. It’s about creating strategic touchpoints that support the full shopper journey and integrate seamlessly with your broader digital media operations.

Here’s how to bring it all together:

1. Plan your screen zones with both placement and content in mind

Think like a media planner, not just a merchandiser. Whether you’re starting from scratch or expanding an existing setup, begin by aligning screen placement with key shopper moments:

Entrances: High-impact campaigns and branded takeovers
Main aisles: Seasonal themes or product spotlights
Promo zones & end caps: Shoppable content, limited-time offers
Checkout areas: Loyalty messaging, app signups, basket-building prompts
Specialty departments (e.g., pharmacy, bakery, butcher): Context-specific content like curated product picks, pairing suggestions, or department-specific promos

Once placement is mapped, define content zones and use cases that bring structure and scalability to your network:

Utility-first content like wayfinding, back-in-stock updates, and localized promos
Retailer-owned storytelling through seasonal campaigns or private label features
Brand-sponsored media with paid placements, co-branded messages, and monetizable ad space

Pro tip: Map screen zones based on foot traffic, dwell time, and product affinity to guide content planning and ad pricing. This helps ensure a coherent in-store experience while maximizing the media value of each screen.

2. Keep it flexible and connected

Retail moves fast — and so should your signage. Choose a retail digital signage platform that’s not just flexible but also built to integrate with your broader retail media stack. In particular, look for solutions that support:

Triggered content and dynamic scheduling based on store data or external signals
Programmatic ad delivery and audience targeting (via DSP/SSP integrations)
Creative versioning and campaign automation for faster go-to-market execution
Workflow integration across your retail media stack to ensure everything runs smoothly, from planning to reporting

The more your signage tools sync with your RMN systems, the easier it is to deliver value to brand partners and internal stakeholders alike.

3. Align signage with your cross-channel media strategy

The same shopper might see your ad on social media, browse your website, and visit your store—all in a single day. To keep pace, your content and media offerings should reflect a cohesive journey. When deployed strategically, in-store screens become physical extensions of your digital media plan — not standalone inventory.

For marketers, that means:

Repurposing assets from other RMN channels (e.g. email banners, social creative, seasonal campaigns)
Reinforcing digital campaigns or driving app engagement via in-store screens
Ensuring messaging is consistent across in-store and online touchpoints
Bundling signage with other digital placements in your media kits
Offering tiered packages with omnichannel reach or localized activations
Providing turnkey creative support to streamline advertiser onboarding

When thoughtfully integrated, digital signage becomes a powerful part of your go-to-market strategy, helping brands reach shoppers with the right message at the right time, both online and offline. Integration isn’t just about technology; it’s about alignment across content, channels, and teams.

4. Centralize measurement and reporting

One of the biggest hurdles in building or scaling digital signage within your retail media strategy is measurement. Without a clear plan, in-store signage can quickly become disconnected from your broader performance story—making it harder to justify spend or demonstrate value to advertisers.

To avoid that, build signage into your reporting framework from day one. Start by tracking foundational metrics:

Screen-level impressions and play counts to understand exposure volume
Dwell time to assess attention and engagement
Content playback logs to validate ad delivery and campaign pacing

Then, go deeper by connecting signage exposure to in-store outcomes, like product interaction, add-to-cart moments, or sales lift. These insights help prove that your in-store media is driving real business results, not just awareness.

By applying consistent measurement frameworks across both online and offline channels, you can tell a unified, full-funnel story. Mirroring key OOH and digital metrics—like reach, frequency, and lift—helps demonstrate how in-store signage works in tandem with campaigns on email, mobile, and paid social.

Modern digital signage platforms provide unified in-store reporting, making it easier to analyze performance, share results with brand partners, and refine campaigns in real time—turning in-store media into a measurable, scalable revenue channel within your retail media network.

READ ALSO: Discover how the OOH industry is leveraging technology to achieve more measurable campaign outcomes in our guide to out-of-home measurement, attribution and audience extension.

Ready to make your in-store signage a seamless part of your RMN?

Whether you’re planning your first deployment or optimizing existing screens, Broadsign’s industry-leading platform makes it easy to connect your in-store signage with the rest of your retail media ecosystem. With over two decades of experience in digital out-of-home, we help retailers build, manage, and monetize scalable signage networks that align with your broader media strategy.

Get in touch to see how we can help you unlock the full value of your in-store presence.