Product News | October 11, 2021

Four lessons from digital that will inform DOOH’s programmatic transition

Digital advertising has come a long way since Wired Magazine offshoot HotWired and AT&T launched the first banner ad in 1994, in part thanks to its shift to programmatic. By 2019, more than 83 percent of US digital display ad transactions are expected to occur programmatically, but digital-out-of-home (DOOH) is just beginning to embrace programmatic. As it begins to take hold, DOOH stands to gain a lot by looking at the evolution of programmatic online and mobile advertising over the last decade. Here are four key takeaways:

1. Relevance matters

Programmatic is often conflated with the goals and practices of online direct marketers (conversion optimized bidding, tight audience targeting and retargeting) because they used these. However, the elements of a programmatic stack (DSPs, DMPs and SSPs) can be used to chase many contexts and it turns out that there are many contexts that matter to audiences (and thus to advertisers) just as much or more than what websites we visited yesterday. Local weather conditions, traffic on the freeway, the score of the football game, train schedules, movie times, our proximity to a store and other signals all influence our days enormously and can be targeted with programmatic tools. Many of these signals are place-based and DOOH inventory is a great way to deliver relevant messages based on these signals at scale.

2. Experience is everything

Time and again the audience experience has been shown to influence buying decisions and brand loyalty. The original programmatic model offered up new data that enabled online and mobile advertisers to create more memorable experiences. Pedigree’s Found campaign from a few years ago, which included a community-driven app for posting and finding lost animals, is a great example. DOOH publishers can take advantage of this programmatic model to similarly use real-time access to traffic, weather and other pertinent data to trigger on-the spot creative decisions. Media buyers can also transact on that information to bring consumers more meaningful experiences in the moment. Because programmatic DOOH is accessible via digital ad platforms it also opens the door for DOOH to become more tightly integrated into the campaign planning process early on, making omni-channel experiences with creative mobile and online tie-ins more feasible.

3. Physical context drives purchase decisions

Google and Instagram, among other major advertising platforms have shown that reaching people on the move leads to increased purchases. For instance, Google found that 76% of people who search for a product or service on their smartphones nearby visit a business within a day and 28% of those searches drive purchases. Online and mobile advertising took advantage of geo-location technology early-on in its programmatic transition to support ad buys based on location. By nature DOOH already allows advertisers to communicate with people in malls, on the way to the game or near a restaurant, but can take advantage of programmatic technology to not only make transactions based on physical context that much easier, but also deliver campaigns based on omnichannel strategies, which have been shown to drive increased store visits.

4. Reach is key

As Cheers patrons and disciples of Byron Sharp know very well, it’s good when everyone knows your name. Brands like Tide, Chevy, Coca Cola and Nike have succeeded in this respect; however, achieving this level of familiarity has historically been challenging for brands that needed to reach a large number of people in their target market to benefit in the long run. The onset of programmatic made it much easier for brands to reach target audiences across online and mobile channels and at scale. DOOH can follow suit as the programmatic transition will likely drive more digitization of traditional street furniture and OOH billboards, and in turn, create opportunity to reach new audiences. Couple that with the advertising effectiveness of DOOH, which outpaces other mediums, and the ability to easily buy and sell ads with greater relevancy and physical context, and programmatic DOOH will be a powerful tool for expanding audience reach.

Programmatic revolutionized online and mobile advertising and is expected to do the same for DOOH. As DOOH marches toward programmatic, it’s clear that some of the key fundamentals uncovered through online and mobile’s transition could inform DOOH’s approach – from the importance of relevancy to expanding audience reach.

Are you ready to get started with programmatic digital out-of-home? See what Broadsign Reach can do for you!

Product News | October 11, 2021

Digital out-of-home for retail: Strategies to reach consumers along the path-to-purchase

As of early 2025, consumers were spending over $555 billion each month on retail, but only 18.9% of that happened online. Despite ongoing digital growth, 45% of shoppers still prefer brick-and-mortar stores as their primary channel, and 72% visit physical locations weekly, according to Capital One Shopping.

These habits reflect a fluid decision-making process. With 82% of purchases made in-store—and 62% driven by impulse—advertisers have a powerful opportunity to influence shoppers at the point of decision.
Digital out-of-home (DOOH) advertising is key to capturing that moment. It grabs attention, builds awareness, and connects online engagement to in-store action, creating a more seamless and impactful customer journey.

Turning retail challenges into opportunities with DOOH

Retail is evolving fast, with fragmented journeys, higher shopper expectations, and growing pressure to turn online engagement into store traffic. Traditional digital ads often miss the mark—skipped, blocked, or ignored at key moments.

Digital OOH offers a powerful alternative, reaching consumers during daily routines like commuting, shopping, or socializing. These unavoidable brand moments drive both awareness and action. According to OAAA and Morning Consult, 42% of consumers say OOH ads impact their in-person shopping decisions, and once inside a store, 75% still notice those ads. Meanwhile, a global study reveals 56% of shoppers purchased an item featured in a DOOH display, with most of those purchases (65%) being unplanned.

As brands adapt to shifting consumer habits, OOH bridges the gap between online and offline, delivering meaningful, measurable results right where buying decisions happen. Here’s how to make it work.

Drive foot traffic to purchase locations

As digital noise intensifies, brands are turning to OOH to drive real-world results. It’s a high-impact, last-mile tool that reaches consumers at key moments with location-relevant prompts. In fact, research from Talon Outdoor shows 59% of shoppers are likely to buy within 30 minutes of seeing an OOH ad, highlighting its power as a last-mile driver.

Smart OOH strategies leverage proximity, timing, and context to turn awareness into action. For instance, proximity-based targeting helps reduce friction along the path-to-purchase by delivering messages when and where shoppers are ready to act, whether that’s during a commute, while running errands, or browsing in a high-traffic retail zone.

To maximize impact, marketers can:

Appeal to price-sensitive consumers by highlighting promotions, limited-time deals, or exclusive in-store offers. With 41% of shoppers willing to switch stores or brands to save money, these cues can be powerful motivators.
Use high-visibility screens in key pedestrian zones (like digital billboards and urban panels) to build upper-funnel brand awareness and capture attention early in the customer journey.
Incorporate interactive or time-sensitive messaging in long-dwell environments, like transit hubs where people spend between 5-15 minutes on average, offices, and casual dining venues. These venues are ideal for more detailed storytelling or promotional offers.
Drive urgency with last-mile tactics by promoting local store locations, curbside pickup options, or real-time stock availability, prompting immediate visits.
Align messaging with seasonal moments, like back-to-school or the holidays, when audiences are already in a buying mindset.

Success story: Holt Renfrew’s strategic DOOH campaign

Holt Renfrew, Canada’s largest fashion and lifestyle retailer, offers a strong example of strategic digital OOH execution. When Nordstrom exited the Canadian market, Holt Renfrew moved quickly to capture market share among key demographics.

Leveraging geofencing to target areas surrounding closing Nordstrom locations, the campaign activated ads across high-traffic formats like billboards, bus shelters, and urban office buildings within close reach of its core audience. In total, 200 ads ran across seven Holt Renfrew markets, including residential neighbourhoods strategically selected through consumer mapping. Over ten weeks, the campaign drove more than 400,000 store visits, showcasing how smart placement, audience insights, and well-timed messaging can deliver real-world results.

Integrate online and offline journeys

Boosting online sales and engagement starts with smarter, more personalized OOH. By leveraging first-party data, like loyalty program activity or past purchase behaviour, brands can deliver targeted creative that speaks directly to individual shoppers. Interactive elements like QR codes, touchscreens, or social media prompts embedded in DOOH campaigns make those messages instantly actionable.

Viewers can scan a QR code with their phone, triggering an immediate redirect to a microsite, product page, or mobile wallet offer. Saved deals can then prompt timely reminders based on location or expiration, keeping the brand top of mind. Every interaction—from the scan itself to timing and location—is tracked and analyzed, turning passive impressions into valuable insights.

This closed-loop approach bridges physical and digital touchpoints while enabling continuous optimization. And with 76% of consumers taking mobile action after seeing a digital OOH ad, the opportunity for meaningful engagement—and measurable results—has never been greater. From website visits and app downloads to conversions and social shares, interactive DOOH empowers brands to connect, convert, and learn in real time.

Boehringer Ingelheim’s DOOH campaign for Frontpro featured dynamic QR codes that invited passersby to engage with the ad, driving awareness and contributing to a 254% lift in positive brand perception.

Target the right audience with smarter segmentation

Not every shopper engages with the same message or environment. Luxury buyers, for instance, respond to exclusivity and aspirational messaging. Target them in premium urban areas with sleek visuals, minimal copy, and high-end lifestyle cues. Digital billboards and urban panels near luxury retailers or in high-income neighbourhoods help reinforce brand prestige. Value-driven shoppers, on the other hand, are motivated by savings and practicality.

To maximize OOH impact, brands must tailor their creative and placement to their audience and context Some examples include:

Bargain Shoppers (ages 55–64) and Department Store Shoppers (primarily women in the same age group) are often found browsing malls and retail corridors in search of deals. Use OOH screens in malls, transit stations, and shopping areas to promote limited-time offers or loyalty incentives.
Daily Deal Consumers, who span all age groups and skew female, respond well to time-sensitive promotions. Highlight coupon codes, mobile savings, or QR-driven discounts using interactive formats in long-dwell venues like casual dining spots, grocery stores, or point-of-care locations.
Holiday Shoppers, who emerge seasonally and lean slightly female, are driven by urgency and convenience. In the lead-up to peak retail periods, focus OOH messaging on gift guides, holiday exclusives, and extended store hours.
Gen Z and Millennials are drawn to bold visuals, interactivity, and values-driven messaging. Use QR codes or social prompts to drive mobile engagement and connect them to exclusive content or offers. Prioritize placements in transit hubs, urban panels, and social venues, with messaging tied to causes like sustainability or inclusivity.

Measure success and optimize campaigns

With DOOH, retail marketers can go beyond basic awareness metrics to track high-value actions—like in-store visits, footfall traffic, online purchases, and app interactions—offering a clearer view of how OOH drives shopper behaviour from discovery to conversion. Attribution connects these insights to broader media performance, revealing how OOH works alongside digital, social, and in-store efforts to boost engagement and sales.

Modern OOH campaigns come equipped with robust measurement tools, including:

Mobile location data: Understand how shoppers engage with OOH ads and whether they visit a store or interact online afterward.
Footfall analysis: Measure physical store traffic tied directly to campaign exposure.
Sales lift studies: Track the revenue impact of targeted OOH campaigns across specific products or categories.
Brand lift studies: Assess how OOH influences brand recall, purchase intent, and favorability during key shopping moments.

The future of retail isn’t purely digital or physical—it’s a blend of both. Out-of-home advertising connects these worlds, guiding shoppers from screens to storefronts with relevance, impact, and intent. By combining smart targeting, engaging creative, and measurable outcomes, OOH turns moments of attention into moments of action—bridging the gap between awareness and conversion in a way few other channels can.

Month: October 2018