Month: February 2018

Product News | October 11, 2021

How Clear Digital Media uses relevant content to build an educational digital signage network

Hearing loss is an emotional and chronic condition that affects many individuals. In the US alone, 15% of American adults—approximately 37.5 million people—aged 18 and over report some trouble hearing. In 2011, Clear Digital Media (CDM) was founded by Michele Ahlman and Brad Dodson to help educate these individuals on hearing devices and their benefits. With their roots planted in hearing technology manufacturing, Michele and Brad strived to help hearing care practitioners better educate and inform patients at a time when they were most receptive to the information—in a waiting room.

Addressing a shortage of content

In order to address a gap in knowledge, CDM recognized a need for more education at the point of care. They understood, through experience and feedback from the community, that preconditioning patients on hearing aids pre-appointment or exam was more effective for both the patient and the practice.

Since it first launched, CDM has expanded and evolved into a cloud-based digital signage network that publishes tailored content on behalf of advertisers in the captioning sector, for auditory, hearing and battery manufacturers and other industries related to hearing care. With hundreds of digital signs situated in waiting rooms of hearing clinics across America, CDM’s digital signage network displays customized content that’s viewed by over two million patients per year.

Great content that speaks to patients

For manufacturers, advertisers and clinicians in the hearing loss sector, there’s no better way to reach their target audience than using Clear Digital Media’s Hearing News Network (HNN) situated in waiting rooms across the country. By displaying content to patients as they’re waiting for their appointment, patients are being gently introduced and educated on the different types of hearing aids available and their related costs and benefits, at a time when they are most receptive and interested in the information.

With their in-house team of writers, designers, and animators, CDM’s team not only publishes the content but creates it as well for any advertiser who needs some extra creative assistance. From staff bios that add a personal touch, customer testimonials that add extra confidence, displays with exciting promotions and specials, and even Spanish-language content, most of the messaging that is displayed on Clear Digital’s screens are created by their own experts.

To ensure that the content they create is constantly energizing patients, CDM put in place a patient content review panel that reviews digital videos and signage and provides feedback on clarity and effectiveness. This allows their creative team to continually review and refine their content to ensure that their digital signage network is always pushing forward content that is educational and informative for the millions of patients who view it each year.

The right place at the right time

In addition to delivering relevant and effective content, CDM’s network is also able to deliver content to the right target, at the right place, at the right time. With a majority of baby boomers needing hearing aids at this part in their life, CDM ensures that the message is delivered through a medium that they are comfortable with, in a respectful and non-intrusive way that builds trust and confidence.

With average wait times of 20 minutes or less in waiting rooms, viewers are able to digest and reflect on the content. This ensures that the appointment itself is more focused on testing, fitting and giving more specific information on the device itself, which is better for the patient and more cost beneficial to the practice. With an average sell-through rate of 75%, this method of content creation and delivery is one that works for CDM’s network of advertisers who continually strive for education and trust within their target audience.

Clear digital media & broadsign

As Clear Digital Media continues to grow and build their educational network, they’ve relied on partners such as Broadsign to help streamline their content delivery. Using Broadsign’s automated digital signage software, CDM is able to deliver their customized content and ads to individual waiting room in over 700 locations.

The Broadsign platform also offers a programmatic ad-buying model, which allows CDM to better monetize their ad inventory and give advertisers more opportunities to reach a specific target audience within the hearing health sector.

CDM is excited to evolve their content strategy so that audiences continue to learn and benefit from their display messaging, delivered through the flexibility and innovation of digital out-out-of-home media. By choosing technology-forward partners like Broadsign to help manage their network, Clear Digital Media will continue to empower patients by turning waiting rooms into engagement tools for generations to come.

Product News | October 11, 2021

How BMW Sweden’s first programmatic digital out-of-home campaign drove a 68% increase in dealership visits

German-based automotive brand BMW, known for its luxury vehicles and commitment to innovation, launched its first programmatic digital out-of-home (pDOOH) campaign in Sweden. The initiative was a strategic move to elevate the brand’s presence in this priority market and drive measurable results for its plug-in hybrid BMW 330e Touring.

Objective

The campaign aimed to boost awareness of BMW’s limited-time leasing offer while driving foot traffic to 29 dealerships across Sweden. To measure the campaign’s effectiveness on KPIs like ad recall, brand preference, attribution, brand image and action, a comprehensive brand lift study was conducted in collaboration with Broadsign and Happydemics. Additionally, a foot traffic attribution study, executed in partnership with Broadsign and Spotzi, provided insights into the uplift in showroom visits directly attributable to the campaign.

Strategy 

Screens were strategically activated in high-traffic malls, subways, and urban panels near BMW dealerships, maximizing visibility among professionals likely to visit the showrooms. Orchestrated by Mediaplus, the campaign seamlessly integrated DOOH ads via Broadsign’s SSP and Vistar Media DSP, unlocking access to premium Clear Channel Sweden inventory. Mediaplus’ expertise in planning and execution, combined with Broadsign and Vistar Media’s advanced technology for targeting and optimization, ensured the campaign delivered maximum reach and meaningful engagement across key locations. 

Results 

To assess the campaign’s impact on brand metrics, a brand lift study was conducted in partnership with Broadsign and Happydemics, focusing on key brand metrics. Audiences within a viewable area near campaign screens were surveyed, with uplift measured by comparing responses from non-ad-recallers (control group) and ad-recallers (exposed group). 

Boost in brand preference

The campaign significantly boosted brand preference, delivering a 156% uplift when comparing ad recallers to non-recallers. Overall, 41% of those who recalled the ads indicated a preference for BMW over its key competitors, highlighting the campaign’s effectiveness in swaying consumer opinion.

Powerful ad recall 

The strategic placement of ads in malls, subways and urban panels resulted in repeated exposure, leaving a lasting impression on the target audience. The campaign achieved 6.9M impressions and 4.5M ad plays, with 53% of ad recallers reporting that they saw the ad multiple times, reinforcing the message and enhancing brand recognition.

Significant Brand Attribution

BMW’s strong visual identity played a crucial role in the campaign’s success, with 61% of ad recallers correctly attributing the ad to the brand. The campaign’s impact was further underscored by an 11% uplift in attribution, demonstrating the ads’ ability to capture and retain consumer attention. These attribution results ranked in the top 15% worldwide for Automotive DOOH campaigns measured by Happydemics. 

Big Impact on positive brand image 

The campaign successfully shifted ambivalent perceptions, with a notable decrease of 28% among neutral consumers. 48% of ad recallers now hold a positive or very positive impression of the brand — a 188% uplift. According to Happydemics, the campaign ranked in the top 10% for brand image uplift among DOOH campaigns in the Automotive category. 

Inspired consumer action 

Beyond raising brand awareness, 55% of ad-recallers intended to take action on what they saw, representing a 450% uplift. Specifically, 17% of ad recallers expressed intent to purchase BMW products, while 15% planned to look up reviews, showcasing the campaign’s effectiveness in driving both interest and intent.

DOOH drove customers to dealerships

A foot traffic study was conducted in collaboration with Broadsign and Spotzi to measure the impact of the campaign on dealership visitation. An exposure radius was applied to collect a sample of mobile devices exposed to the DOOH ads that subsequently appeared in a BMW dealership location.

The campaign led to a 68% increase in visits to BMW dealerships among exposed consumers, with about half of the visits occurring the day after exposure and the remainder within 10 days. 

Nearly every dealership measured saw a rise in foot traffic, demonstrating the campaign’s powerful influence on consumer behaviour. While larger, high-traffic dealerships experienced the most significant gains, several mid- and lower-volume locations rose to the top. Moreover, DOOH assets closest to dealerships had the strongest impact. The campaign’s success was evident across the dealership network, highlighting programmatic DOOH’s ability to deliver consistent results in multiple regions. 

Want the campaign highlights? Check out the infographic below.


Product News | October 11, 2021

Out-of-Home in 2025: Advertising trends to watch from industry experts

Following a record-breaking third quarter, out-of-advertising (OOH) is projected to grow by over 5% in 2025, according to MAGNA—setting the stage for an exciting year ahead. This year’s DPAA Video Everywhere Global Summit offered an exciting glimpse into the trends shaping the industry’s growth. We had the chance to connect with key voices from brands, agencies, data partners, media owners, and more to hear their insights firsthand.

From new tech, data-driven insights, and programmatic innovations, here’s a look at the big themes to watch as OOH prepares to make a major splash over the next twelve months. 

Programmatic DOOH will continue to expand opportunities for advertisers and media owners

With a surge of new players and creative formats, OOH advertising is becoming more versatile and innovative than ever. Programmatic digital OOH (pDOOH) technology is largely to thank for this, streamlining advertisers’ entry into the space by enabling more targeted, data-driven campaigns. 

Adam Malone, President & Co-Founder of Screenverse, predicts a significant shift for media owners in the pDOOH space in 2025. “Nowadays, media owners can activate 10, 15, 20 screens in a market with a lot of demand. With access to programmatic exchanges, they can monetize those first screens immediately. This will drive significant opportunities over the next three to five years, with many niche players emerging across specific venue types. Programmatic will continue to be a massive driver of opportunity for the media owners, but also an important access point for advertisers and agencies so that they can come in and experience the power of digital out-of-home,” says Malone. 

With momentum continuing to build in pDOOH, advertisers are spotting new ways to bridge DOOH with channels like connected TV (CTV), a medium expected to see further growth in 2025. Strengthening the synergy between these channels will be a key trend as the industry works to unlock its full potential together. “We’ve seen consistent growth throughout 2024,” says Mary Perrella, VP of Media and Marketing at Vengo Labs, “We’ll likely see OOH play a bigger role in amplifying CTV’s reach by extending campaigns into physical spaces, helping brands deliver cohesive messaging across in-home and out-of-home screens.”

The gap between online and offline attribution is narrowing

Ali Broback, Chief Client Officer and Partner at ODN agency, emphasizes that while tracking outcomes like app downloads or web traffic is straightforward for advertisers, the next important step is to accurately measure OOH efficacy, “Brands and agencies understand that attribution is now a part of the OOH industry. It’s easy to prove app downloads or web lifts, but what will be exciting next year is seeing how we can track actual impressions delivered at the end of a campaign instead of banking on what was projected,” she comments.

Remco Dolman, CEO and founder of Spotzi agrees, highlighting the need for OOH to mirror the audience-targeting capabilities of online advertising. “There’s a wealth of data available—foot traffic, car data, and more—and we can collaborate with brands and retailers to access their data as well,” he says. “With CTV, out-of-home is becoming less siloed. We’re now able to measure two verticals in a more unified way, and I believe we’ll see a similar integration between OOH and online media in the future.”

Jonathan Mark, Managing Director of USA & Canada at Worldcom OOH, is equally optimistic about how data is transforming DOOH targeting. “We’re getting closer to making that one-on-one connection in OOH. If you look at over-the-top media (OTT), it’s about reaching specific households. OOH is getting better at leveraging data to improve targeting, like pinpointing where and how to connect with consumers at the moment of impact.”

Sustainability in media continues to be a growing priority, especially among advertisers

Sustainability is now a focal point in the media industry, reflecting a shift towards innovative products and solutions that prioritize environmental responsibility. As part of this movement, agencies are actively exploring new ways to make media planning and campaigns more sustainable. Stephanie Scheller, Managing Partner of Sustainable Solutions EMEA at Omnicom Media Group (OMG), shares that Omnicom has taken a significant step by establishing a sustainability consultancy staffed with experts in environmental studies. Combined with OMG’s media expertise, they aim to offer the best of both worlds when it comes to conscious yet effective media strategies.

“Our number one priority is effective media planning,” Stephanie says. “You can create the greenest media plan, but if you’re not reaching your target audience, you’re producing carbon emissions for no reason. We’re here to help [advertisers] make decisions that are both sustainable and impactful.” To support this, Omnicom has developed innovative tools to help optimize media mixes based on traditional key performance indicators (KPIs) and carbon emissions, allowing for more sustainable choices within existing strategies. 

Experts agree that in 2025, even more brands and agencies will choose media partners who prioritize sustainability, like those using green electricity or recyclable materials to lower carbon footprints. As new regulations make sustainability a “must-have” rather than a “nice-to-have,” change management and education will be essential in helping clients and stakeholders navigate these shifting expectations and requirements.

READ ALSO: See the latest update on Broadsign’s sustainability journey

Retail media is set to thrive as in-store media makes its mark

Retail media is expected to comprise two-thirds of a projected $67 billion in media ad spending by 2025, according to eMarketer. This surge is driving significant interest in in-store retail media, an area predicted to see major growth next year as retail media networks expand. As retailers look for ways to diversify revenue streams and optimize both in-store and digital experiences, brands will also continue to look for ways to reach audiences in-store with relevant and engaging messaging, especially as physical shopping remains a key part of the purchasing journey.

Jonathan Franco, Sales Director, Retail Media at Broadsign, envisions the future of retail media as one where physical stores transform into dynamic multimedia environments. Data-driven insights will play a key role in helping retailers refine marketing strategies, optimize store layouts, and manage inventory more efficiently. This approach also opens the door to programmatic bidding on digital in-store advertising, providing retailers with a smarter way to monetize.

“We expect programmatic retail media buying to grow, creating opportunities for advertisers to automate and optimize ad placements across both digital and physical retail spaces while keeping control,” says Jon. “This will make retail media more accessible for brands of all sizes and improve campaign efficiency. AI will be central to this transformation, enabling brands to refine campaign strategies, improve attribution models, and dynamically adjust messaging in real-time for better ROI.”

Franco also emphasizes the growing importance of blending physical and digital touchpoints, stating, “Retailers have the opportunity to blur lines between shopping and media consumption, creating consistent omnichannel experiences that engage consumers wherever they are. By turning stores into content-driven environments, retailers can operate more like media companies, using every touchpoint as an opportunity to connect with their audience.”

“When we talk about bringing our in-store signage into the media ecosystem, it’s really about capitalizing on data,” explains Malone. “How can we enrich our digital screens in and around retail locations with the data that CPG brands use to determine the best return on ad spend? It’s not just about putting video on those screens—it’s about using data and context to maximize impact.” Integrated with digital tools, in-store media gathers valuable customer behaviour and preferences data, enabling more targeted and effective campaigns.

With momentum building and new opportunities on the horizon, 2025 promises to be a standout year for OOH. From advancements in programmatic technology to deeper integration with digital channels like CTV, OOH is capturing more attention—and ad spend. Automation, data-driven insights, and new creative formats are levelling the playing field with other media, offering advertisers fresh ways to connect with audiences in meaningful, measurable ways. 

Interested in running creative and impactful DOOH campaigns in 2025? Connect with us today.

Product News | October 11, 2021

Sanctuary Billboards: Elevating Kuala Lumpur’s advertising landscape with the Broadsign Platform

Out-of-home advertising is having a banner year, with OOH advertising revenue having increased by 3.4% in the second quarter of 2024, according to the OAAA. 

The rise of digital out-of-home (DOOH) is fueling this growth, largely due to technological advancements. Given all this momentum, it’s not surprising to see OOH and DOOH gaining traction worldwide, especially in a country like Malaysia, which has the sixth-largest GDP in Southeast Asia.

One billboard company is leading the charge in Malaysia’s increasingly competitive advertising landscape. Sanctuary Billboards is a media owner committed to delivering high-quality advertising in the country’s capital, Kuala Lumpur. Under the leadership of its CEO, Paul James Sapwell, the company’s philosophy is quality over quantity, focusing on acquiring only the best sites for both its static and digital inventory to deliver maximum impact. Strategically speaking, this enhances the aesthetic appeal of the advertisements and drives higher traffic numbers compared to competitors.

Sanctuary Billboards’s screens feature dynamic and varied content that captures the attention of passersby and keeps the visual experience fresh, engaging and, most importantly, compelling while delivering impactful and effective advertising on every screen. 

Harnessing the power (and potential) of DOOH in Malaysia 

What does DOOH bring to Sanctuary Billboards? According to Nick Sapwell, the company’s Digital Production Manager, digital screens are a platform that can provide endless possibilities. “We are particularly excited about the fact that our billboards are eye-catching in a way that most other advertising platforms are not. Unlike other forms of advertising that can be skipped or ignored, outdoor ads demand attention, leading to superior turnover rates and greater brand recall,” he says.

What does the future hold for programmatic DOOH? 

Programmatic DOOH (pDOOH) exchanges promise expanded reach, increased revenue, and a rising demand for inventory. Though still a relatively small segment, pDOOH is experiencing rapid growth in the region, and Sanctuary Billboards is ahead of the curve and in dialogue with most stakeholders.

“Sanctuary Billboards’s choice to partner with Broadsign was driven by its mission to offer the best quality screens and sites. Broadsign’s reputable CMS system provides the flexibility needed to meet diverse client demands,” said Nick Sapwell. In addition to leveraging the Broadsign Platform, Sanctuary Billboards is developing proprietary software for reading Broadsign’s APIs. This move marks another innovation by the media owner that will provide clients with comprehensive data reports to further enhance the value it brings to its partners and customers. 

Looking ahead, Sanctuary Billboards plans to reinvest profits from its existing digital screens by converting more static sites into digital ones. The company is also keen to grow its offering, expanding into offering ad creation services to its clients in video production and editing. Content customisation which is relevant to viewing situations ensures effective communication, a point of difference learned from Sanctuary’s strategic partner, Plan B Media.

Ultimately, Sanctuary Billboards is about more than just advertising. It’s an organization that embraces the opportunity to set new benchmarks in quality and innovation within the industry. With a strong foundation and a clear vision for the future, Sanctuary Billboards is well-positioned to continue its growth and solidify its status as a leader in Kuala Lumpur’s OOH advertising landscape.

Want to grow your out-of-home network? Schedule a live demo to see how we can help make that happen!